Q - I tried to upload a picture and it won’t let me. What do I do now?
A - There are a few reasons the upload didn't go through.
1. The reason is because your image is too large for the server, in other words it is over the 600 pixel limit.
Please resize, crop or compress your picture to under 600 pixels in width (or in height, for vertical shots).
When using the Cropping tool on your editing software you can take out some of the background that may be adding extra bytes to your pictures.
The reason we recommend 600 pixel size pictures (which should result in filesizes between 20K and 80K) is because an internet browser only sees up to 72 dpi. Very little detail will be lost (if any) in using smaller images.
Reducing a picture below 60K only affects pictures that are to be printed on paper. Reduction has no effect on internet pictures.
2. Your photo is the wrong file format. We can only support .jpg or .gif formats.
The photo must be resaved in the proper file format, and the .jpg or .gif suffix must be appended to the filename.
Just changing the suffix will not change the file type. Saving in the proper format but omitting the .jpg or .gif suffix will not work.
Remember, .bmp and .tif formats will not work.
