Bashing a camper, just because you can. - Page 2 - Fiberglass RV


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Old 05-14-2013, 08:24 AM   #15
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I am in agreement with Brian on this. Now I bought my ParkLiner used, so I am aware there is no transfer of warranty and ParkLiner is a brand new company. I also, because of it being used and know that its a small company that I wasn't expecting much support. Yes they should be better at returning emails and phone calls but they are also walking the fine line of what they can afford since this is a startup company Im sure Chandler's money only stretches so thin. Hopefully as time passes they can afford to hire more people.

I like my ParkLiner alot and not afraid to make the small changes to improve things. Perhaps the battery boxes if I can fit them. The water tank drain is a nice idea but not a big deal...a little more anti freeze and it was winterized fine. People don't seem to realize that trash talking a brand can have an effect on sales. There is a recent post about a newer casita with some wireing problems... if it was a newer company and everyone jumped on the bandwagon of trash talking it, and people come to these forums to get information and learn before buying a fiberglass trailer... "oh Im not buying that casita... they have wireing problems." Look at some of the comments from Mimi's post... and in the end it was bad batteries.
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Old 05-14-2013, 09:12 AM   #16
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In the end it was not just bad batteries?
The batteries are not enclosed in a sealed properly vented enclosure either?

I am not bashing anyone here and I know Parkliner is not the only manufacturer that builds them this way.
If Mimi had not noticed somehow or slept through more of the outgassing then this could have had a much worse outcome than it did.
The fact that it did not and there is now the chance to fix the design problem before more hurt is where this differs from just bashing a manufacturer with no regard for the outcome doesn't it?

I think this is what learning from a mistake means.

So the symptom has been treated and determined to be the result of bad batteries but should this happen again or to someone else is maybe the more important lesson here.
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Old 05-14-2013, 09:32 AM   #17
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Ok, I don't own a PL and bought my Scamp before I knew about PL. But, I look at this forum as a place for "Customer Review". Something like you see about products that Amazon sells. Some may be product bashing, some may be high praise, and some will be "just the facts, ma'm". Putting all of that in the mixer of our brain helps us make choices. Would buying a PL be an expensive mistake? I doubt it. But, bringing shortcomings into light does put pressure on PL to become better, hopefully. Japanese cars were once bashed royally by the U.S. Now look at them, they are at the top of the heap for quality and customer service. If I do ever decide to replace Scamp, PL won't be ruled out summarily. I'll have a good look for myself.
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Old 05-14-2013, 09:56 AM   #18
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Current PL owners have a vested interest in expressing their faith in the manufacturer and are anxious that public disclosure of an experience with a less than satisfactory resolution bodes ill for resolution of their own problems. Unfortunately good old human nature assures that the messenger is bloodied for delivering bad news. Ed and Alice, thank you both for considerate and balanced responses which reflect the ideals of Bigfoot Mike, founder of FGRV.

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Old 05-14-2013, 10:08 AM   #19
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Current PL owners have a vested interest in expressing their faith in the manufacturer and are anxious that public disclosure of an experience with a less than satisfactory resolution bodes ill for resolution of their own problems. Unfortunately good old human nature assures that the messenger is bloodied for delivering bad news. Ed and Alice, thank you both for considerate and balanced responses which reflect the ideals of Bigfoot Mike, founder of FGRV.

jack
Well I disagree. I'm not exactly sure why, I'm just feeling extra grumpy today.
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Old 05-14-2013, 10:08 AM   #20
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The line between bashing and constructive criticism is drawn on an individual basis.
Chandler may personally be a well intentioned and honorable person but that does not change the fact that there are problems or issues with his trailer that need to be addressed.
To me nothing is more frustrating than buying a product especially a high cost product and being unable to get prompt service or answers to my concerns . Being a small company or being busy is not an acceptable excuse for not answering phone calls or E-Mails from your customers.
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Old 05-14-2013, 10:11 AM   #21
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Add another name to this list as the mob builds its righteous indignation.
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Old 05-14-2013, 10:50 AM   #22
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Quote:
Originally Posted by steve dunham View Post
The line between bashing and constructive criticism is drawn on an individual basis.
Chandler may personally be a well intentioned and honorable person but that does not change the fact that there are problems or issues with his trailer that need to be addressed.
To me nothing is more frustrating than buying a product especially a high cost product and being unable to get prompt service or answers to my concerns . Being a small company or being busy is not an acceptable excuse for not answering phone calls or E-Mails from your customers.
Seems Parkliner has made some adjustments and addressed some of these issues- see http://www.fiberglassrv.com/forums/f...-56219-18.html post#248 where the batteries no longer have metal cables and are enclosed in a sealed box.
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Old 05-14-2013, 11:01 AM   #23
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Tom, I have not committed myself to exhaustive study of the cessation or interruption of production of fiberglass camping trailers but I will hazard a guess that there was no single cause common to the demise of all those on The List. I suspect that "enthusiasts" lose interest in the process of realizing their dream, that one-man bands typically make tremendous commitments of time and energy which they cannot sustain in the face of age, illness, and low margins on the fringes of a leisure based economy which reveals wild swings between high demand and no demand, and very typically naïveté concerning the absolute necessity of leveraging sufficient operating capital and a resultant "slow payer" alienation of creditors. I agree that bad street cred doesn't help any business of any size succeed of course.

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Old 05-14-2013, 11:05 AM   #24
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Originally Posted by steve dunham View Post
The line between bashing and constructive criticism is drawn on an individual basis.
Very true Steve, I imagine this line is drawn quite differently the more intimate you are with a product. I know I have reacted differently when comments affect my choices too.
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Old 05-14-2013, 11:12 AM   #25
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Originally Posted by cpaharley2008 View Post
Seems Parkliner has made some adjustments and addressed some of these issues- see http://www.fiberglassrv.com/forums/f...-56219-18.html post#248 where the batteries no longer have metal cables and are enclosed in a sealed box.
From what I recall the battery setup in that particular trailer is a one-off made that way for the customer only.

Further though the enclosure may be sealed from the trailer interior it looks like the batteries and the charger/converter share the same space and it is not sealed between them.

One of the points of using a sealed battery enclosure is that outgas from a battery is highly flammable and explosive so this is hardly the fix for that. It is not too smart to let the batteries and potential spark creating electronics share the same airspace.

And then I don't see any safe vent path to outside anywhere at least in the picture in the link.
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Old 05-14-2013, 11:24 AM   #26
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Perhaps it was because of the views and observations made by non-Parkliner owners that prompted the builder to correct (some) issues that were generating negative publicity. That battery tie down/containment issue, while small, was a red flag as to other possible shortcuts that might have been taken during assembly.

That said, mighty Dutchman, builder of thousands of non-FGRV's under many brand names is, perhaps even more guilty of poor quality in builds as well as in poor customer communications.

On a new 17' Coleman(branded) hybred we bought for our extended families use we found the following issues:
1. Dinette table was to small to support the bed and fell through, it took over 5 weeks to get a new table top.
2. Dutchman refuses to replace upholstery stained by a water leak that was covered. Seems that stains are OK.
3. Numerous design errors are rampant: Difficult to store bunk ends without damaging the tent supports and seals (Dealer damaged two before they found the "Right" way to store) still no instructions on how to do this properly from the Mfg
There is no place to store the tilt out mattresses (as in competitive units) when travelling, making the interior almost useless while enroute
4. Optional stereo/dvd player cannont be reached or even read without a step stool for anyone under 6' tall and the designated location for a very small flat screen can only be viewed from one couch
5. Wires & plumbing run under sinks & counters block storage space
6. Available storage under counters blocked off by screw secured panels.
Ad the list goes On... Needless to say we would never recommend that anyone buy any thing built by Dutchman

But Dutchman is big enough to ignore a few complains because they use a dealer system with 40% plus mark-up and thrive on first time buyers.

Rant complete
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Old 05-14-2013, 11:39 AM   #27
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Tom, I have not committed myself to exhaustive study of the cessation or interruption of production of fiberglass camping trailers but I will hazard a guess that there was no single cause common to the demise of all those on The List. I suspect that "enthusiasts" lose interest in the process of realizing their dream, that one-man bands typically make tremendous commitments of time and energy which they cannot sustain in the face of age, illness, and low margins on the fringes of a leisure based economy which reveals wild swings between high demand and no demand, and very typically naïveté concerning the absolute necessity of leveraging sufficient operating capital and a resultant "slow payer" alienation of creditors. I agree that bad street cred doesn't help any business of any size succeed of course.

jack
Darn! I was hoping to blame all of the past manufacturer's failures on a couple of bad actors here.

But seriously, I hope the recent innovators can last until they figure out how to make it a profitable venture. It is a cool market niche.
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Old 05-14-2013, 12:38 PM   #28
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Nothing to do with this topic, but I clicked on Tom's "this list" in post #21, then on Uhaul members and find that we are not on the list, nor are some other Uhaul owners that I know of. Not that I really care to be on a list, but how did that list come to be?
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