Frank & Gail's ParkLiner - Page 4 - Fiberglass RV


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Old 10-24-2013, 10:43 AM   #43
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Hi Frank,
OOpppss, well the door mat i have isn't a "Magic Carpet" brand ...guess i've seen to many Disney reruns lately.
The little carpet you see is actually called a "Miracle Door Mat".

Unless you can find them at a local retailer they are IMO very pricey! (we purchased ours for half their advertised online cost at our local Costco)

Link to their website. I will say we have two door mats, two area mats and one runner...we LOVE them! This is one of those rare products that has actually exceeded the manufacture's claims.

Thom
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Old 10-24-2013, 12:40 PM   #44
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I just ordered a new cover through Amazon for $40 and change including shipping.

Frank
Turns out I ordered the wrong part, but the part they sent was mislabeled as well! I ordered a stainless steel cook top (2702AST), but turns out it was for a different two burner Suburban stove. The part they sent me was labeled 2702AST, but was an exterior furnace vent! Sheesh!

When I get home tonight I will get the model # off the stove and order the correct cover.

By the way, two emails to ParkLiner about this have gone unanswered. The first one was Sunday morning before I fixed the shelf myself and determined the microwave was 50 bucks at Walmart. The second one was today, simply saying I fixed the shelf and would buy the new microwave, but would they consider sending me a new stove top? I mean, it's not my fault, and certainly not the previous owner's fault that the microwave shelf was so poorly attached. Sheesh!

Great trailers, but boy, customer service is NOT their strong point!

Frank
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Old 10-24-2013, 12:46 PM   #45
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Great trailers, but boy, customer service is NOT their strong point!

Frank
As a PL owner i am allowed to say this in brotherly love:

YA THINK?

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Old 10-24-2013, 01:20 PM   #46
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As a PL owner i am allowed to say this in brotherly love:

YA THINK?

Ya know Thom, I went into this with my eyes wide open. Most of you folks know I did a voluminous amount of research on what egg to get, and even reading all I could about ParkLiner, including all the customer service problems, kept coming back to ParkLiner. Oh well.

Frank
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Old 10-24-2013, 01:27 PM   #47
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Thumbs up

Frank, i know that you, like Cari & I did all the right homework. Before we purchased even back in January of this year we knew what we were getting into... and guess what? (Probably like you) We would not swap our PL for anything out there!!

Here is to many, many great memories for you two in your PL !


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Old 10-24-2013, 01:33 PM   #48
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You got it Thom. It all came down to a moment of decision a week ago Tuesday morning when I got on the computer at 5 (after taking the dog out), and with Buckley's paws on my left leg, encouraging me to get off the computer and go play (darn dog is a play nazi), I spied the ad on the list of new topics on the right side of the forum. it was all I could do not to wake Gail and tell her. She would have likely killed me. But finally an hour later she got up, got the news, said let's go for it, and the rest is now history. We feel very lucky. Now I just need to do a bit of plumbing and winterize it. Also I think we're going to buy a steel carport to keep it under at our place.

I'd rather be in OR. Ya know, I went to school at Wazzu, and have hiked in the Wallowas... 30 some years ago!

Frank

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Old 10-24-2013, 04:15 PM   #49
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By golly, I got home to an email from ParkLiner. They're sending me a new stovetop and a check for 50 bucks to replace the microwave. I could not be a happier fellow.

Plus, they said stop in when we're in the neighborhood and get that battery upgrade...

Frank
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Old 10-24-2013, 04:20 PM   #50
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Wow! That's great new, Frank. I'm hoping that customer service improves for the sake of PL owners and, of course, for the sake of the long-run success of Parkliner itself.
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Old 10-24-2013, 04:28 PM   #51
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Wow! That's great new, Frank. I'm hoping that customer service improves for the sake of PL owners and, of course, for the sake of the long-run success of Parkliner itself.
I agree wholeheartedly with everything you said! I could have handled this stuff myself, but now don't have to. I think it says great things about the company. As an owner, I very much want to see them be successful!

Frank
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Old 10-24-2013, 05:28 PM   #52
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Well, by golly, picked up some PEX tools today, got the new dremel tool out and did fine. This is at least a start. Dark out and I gotta check the shop and see if I have any 1/2" PEX around. May need to buy some, but can also bring back some fittings.

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Old 10-24-2013, 05:53 PM   #53
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Frank and Gail's Parkliner

Frank and Gail. Though sad for your microwave shelf mishap I am very glad to hear to hear that you got a timely response and appropriate solution from PL. Question to the tool men.... What is a PEX tool that was mentioned?
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Old 10-24-2013, 06:19 PM   #54
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Frank and Gail. Though sad for your microwave shelf mishap I am very glad to hear to hear that you got a timely response and appropriate solution from PL. Question to the tool men.... What is a PEX tool that was mentioned?
Yes, I was very pleased as you might very well imagine. The PEX tools above are the crimper (the big orange thing) and the other is a PEX/PVC ratchet-type cutter for the PEX tubing in our ParkLiners. Newer Parkliners have the hot water heater on a separate valved line so it can be closed when winterizing. That saves you filling the hot water tank up with antifreeze. I hope to have mine modified in that manner by Saturday.

Frank
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Old 10-24-2013, 08:23 PM   #55
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By golly, I got home to an email from ParkLiner. They're sending me a new stovetop and a check for 50 bucks to replace the microwave. I could not be a happier fellow.

Plus, they said stop in when we're in the neighborhood and get that battery upgrade...

Frank
I dont get it...I havent gotten a call or email back from them in months... which is why I finally contacted the BBB...I was begining to think it was because of buying mine used.
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Old 10-25-2013, 07:54 AM   #56
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I dont get it...I havent gotten a call or email back from them in months... which is why I finally contacted the BBB...I was begining to think it was because of buying mine used.
Deryk, I have no idea why they haven't got back to you. All I can say is I sure hope they do. It's in everyone's best interest!

Frank
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