just bought a BigFoot 25B25RQ - Page 2 - Fiberglass RV



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Old 02-12-2019, 07:27 AM   #15
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Bruce that is exactly what I do. However lately there is a new wrinkle. In order to get a rather low posted price the dealership will also state that financing must go through the dealership, which of course is getting some sort of kickback from the bank or they would not care about where financing was secured.

That is sort of what may be happening in my case. Although being aware of such film flam I inquired about it up front. I will know in the next couple of days if they continue to insist that we finance a loan through the dealership.
That is common at auto dealerships, especially involving rebates contingent on financing through a manufacturer affiliated finance company, like GMAC.

You are free to reject their financing and pay a higher price, offset, presumably, by the lower rate you obtain elsewhere. Online loan calculators make it easy to determine which is the better deal. You are also free to take your business to another dealer.

The lack of disclosure prior to taking your deposit is grounds for a refund of that deposit. You may have to involve a lawyer or your state’s consumer protection agency. But think carefully before you go that path. Unlike autos, there is not another dealer and another identical vehicle around the corner.

All of which you already know...

As Donna Dee might remind us, you can make more money, but you can never make more time. Unless the amount is budget-busting, your may just have to accept that the higher price is the “real” price in your market, choke it down, and move on. I feel your frustration.

One thing’s for sure: the trailer will outlast the bad taste!

Will it be in your driveway or someone else's?
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Old 02-12-2019, 08:13 AM   #16
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Jon in AZ, very good comment. This is why I am continuing to pursue this sale with this dealership. I just wish they had not tried to mislead me up front, and perhaps it may only be a disconnect between the sales department and the finance manager. At any rate if they com back with a interest rate at or below our current lender, we may go with the bank the dealership indentifies.

also, while we would like to have a BigFoot, we still have the Casita, which has gotten us through three camping seasons.
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Old 02-12-2019, 09:04 AM   #17
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Jon in AZ, very good comment. This is why I am continuing to pursue this sale with this dealership. I just wish they had not tried to mislead me up front, and perhaps it may only be a disconnect between the sales department and the finance manager. At any rate if they com back with a interest rate at or below our current lender, we may go with the bank the dealership indentifies.

also, while we would like to have a BigFoot, we still have the Casita, which has gotten us through three camping seasons.
Enabling unethical business practices by supporting them despite an obvious lack of transparence assures that such practices never cease. Makes one wonder how a buyer will be treated when bringing their unit in for service.
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Old 02-12-2019, 09:21 AM   #18
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Decades ago when I was a police officer we received a call to provide police services to a customer at the local Toyota dealership. The customer had stopped in and inquired about trading his car for a new Toyota. The salesman took the customers car keys in order to examine his trade-in. The salesman then told the customer he would not be needing those keys again, he was going to be driving away in a new Toyota. Whereupon the salesman threw the customer's keys up on the roof of the dealership and refused to get them down for him. YES, THAT IS A TRUE STORY! And no, the customer did not drive away in a new Toyota.
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Old 02-12-2019, 10:16 AM   #19
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Tony O
Unfortunately I don't want to drive to the west coast to buy a BF, so I have to deal with these people, snow is too deep! Como RV in Fl may have one, but, at least on line, don't appear much better. I am going to try to use my local RV Service company to do any work I cannot do myself. They only do service, do not sell RV's.

Bruce H
Good story.

I walked in to buy a new car a few years ago. First dealership, the Salesman said if I get you a good price will you buy it, I said yes if it is a good price. He came back with a price that looked reasonable, and we were going to buy it. But I said we need to step out and have a cup of coffee and discuss it. He said no, you agreed it was reasonable so you have to buy it. We talked back and forth, he got his sales manager, more talk, they continued to say we had a verbal contract, I said, look, we intend on buying this car, but my wife and I need to talk it over. Nope, they were insistent. I go a bit peeved and said take me to court. Of course we never heard from them again. Went across town and found the exact same car for about 10% lower price and bought it that day. We still have that car.
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Old 02-12-2019, 12:37 PM   #20
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Enabling unethical business practices by supporting them despite an obvious lack of transparence assures that such practices never cease. Makes one wonder how a buyer will be treated when bringing their unit in for service.
That’s a good point.

I will say this, though. “Unethical” is a range of behaviors from miscommunication, distortion and deception to the outright criminal- like holding a trade-in hostage. Each person has decide where on the spectrum a particular situation falls and decide whether to walk away and/or pursue legal remedies.

The last vehicle I bought was an unpleasant experience. I was able to stand my ground on the details of the transaction despite clearly protracted attempts to wear me down. Finding the exact same vehicle was unlikely because I’d been searching for a long time. I walked out with the vehicle and ended my relationship with that dealership. We do our service elsewhere.

I once had to threaten to call the police to get my old vehicle back but didn’t have to make the call. Crossed that dealer off the list.
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Old 02-12-2019, 12:59 PM   #21
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Talked again to the finance manager, who stated he is also the sales manager and service manager. This is turning into a nightmare. He maintains we cannot buy it at the stated offer without financing through him. I told him his best rate is much higher than what we can get at our savings and loan, and we don't want to finance for 8 years, three at max,, and besides we don't even really need to finance at all. The salesman, after this discussion still says we do not have to finance through them at the last offered price.
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Old 02-12-2019, 02:31 PM   #22
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Talked again to the finance manager, who stated he is also the sales manager and service manager. This is turning into a nightmare. He maintains we cannot buy it at the stated offer without financing through him. I told him his best rate is much higher than what we can get at our savings and loan, and we don't want to finance for 8 years, three at max,, and besides we don't even really need to finance at all. The salesman, after this discussion still says we do not have to finance through them at the last offered price.

Sounds like the all-in-one Finance/Sales/Service Manager and his salesman need to have a conversation. (Secret #1: they won't, because they have their sales protocol chiseled in stone). For them, it's just business. For your part, well, it's just business, too. They NEED to know you're willing to walk away if they can't (or won't) work it out between themselves.



Tell them you're dismayed with the lack of communication you've thus far experienced and to get back to you with their final, "out the door" offer. Tell them you've already arranged financing and that you intend to use your source. No further negotiation on that topic will be discussed or entertained.



At some point they will have to decide if they really want your business or not. (Secret #2: They want your business.)


Knowledge is Power


Meanwhile you can talk with the BF dealer in Montana that apparently has a brand new 25 listed at the Not-Yet-Fully-Negotiated, Out-the-Door "sale price" of $53,900. It's quite likely that both trailers are comparably equipped so there is no net difference between the two - except the $6000 difference in their online "Sale Price."



So, who can't use an extra $6K right out of the chute? (BTW: the GA dealer doesn't need to know you have little interest in driving to Montana.)



Here's an excellent primer on RV negotiation from a guy who knows his stuff:
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Old 02-13-2019, 05:10 AM   #23
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Do the deal and refinance it through your bank.
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Old 02-13-2019, 06:45 AM   #24
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That was my thought, too.

Is there a prepayment penalty clause? I thought those were outlawed decades ago, but not sure whether there are loopholes. Assuming there’s no prepayment penalty, then their intransigence seems misguided. Only drawback may be a higher interest rate from your lender, since it’s then technically a used trailer. And of course the extra hassle.

Whatever you decide, do let Bigfoot know about your experience with this dealer. They have a vested interest in customer satisfaction and perhaps some leverage, though realistically not much, being a small volume product line.
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Old 02-13-2019, 11:27 AM   #25
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We own a 17' Casita Spirit Deluxe and I much prefer the "direct from factory+ marketing scheme. But in order to get a Big Foot I have to buy from a dealer. I can't see buying one out west, I want to set it up and stock it at home, then drive west. We did go to Apache dealership just south of Portland, OR a couple of years ago and tried to check the BF out. They did not have any to walk thru but we did see a truck camper.

The Oliver Elite II is just too small and for us not much of a step up. The BF is. We were going to buy an Airstream but the BF wins out over even that trailer.
I suspect the Bigfoot is the better choice, but that's just because I feel the same after looking at the other alternatives over the last year or two.

Apache in Tacoma has a 25B25RQ listed for $55,480 today and I anticipate they have flexibility to go lower. I don't know if the options are the same though. I expect the prices on the east side of the country will reflect higher transport costs from the factory.

I expect you've considered this, but I'll mention that you could put all your gear into a UHaul one-way trailer rental and then enjoy the trip back home with the Bigfoot.

Or, you'll just have to figure out another decision. Keep us posted.
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Old 02-13-2019, 11:37 AM   #26
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Did not think about renting a U haul. If this does not go through we may very well do that. Very interesting idea.

The thing is we don't need a loan. We stated this a couple of times up front. We would consider a short term loan at low interest rates, but the dealership insists on quoting an 8 year loan. We run spread sheets breaking out the interest and principal, so we know what is happening.
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Old 02-13-2019, 12:10 PM   #27
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They won’t take cash?
Do the 8 year loan and then pay it off.
Right off interest paid as a second home.
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Old 02-13-2019, 12:17 PM   #28
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They won’t take cash?
Do the 8 year loan and then pay it off.
Do a spreadsheet and break out the interest and principal. The first year you pay about $2300 just in interest. So essentially just add this to the price of the unit you are buying. That is the real price. And that is if you pay off the loan at the end of the first year.

I told the dealership up front we were not looking to finance. I don't want or need to take out a loan.

They are putting us through this in the hopes that we will take out a loan so they can make a few more bucks.
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