Leaning towards a Parkliner - Advice anyone? - Page 3 - Fiberglass RV


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Old 05-21-2014, 03:53 PM   #29
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Name: Aaron
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One good thread is Parkliner tire rub issues and I think it was started by Deryk
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Old 05-21-2014, 03:59 PM   #30
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Also if I'm not mistaken there was a post on our Facebook page and pictures showing what ParkLiner did to fix tire rub and battery problems on all future campers.
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Old 05-21-2014, 04:01 PM   #31
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Quote:
Originally Posted by AmcGee View Post
Bob do you own a ParkLiner?

Aaron I understand this subject is near and dear to your heart. But perhaps you should read the suggestions. Because, reply's like this are not looking like your turning the business around.

No one is trying to destroy your company! Like I said earlier, playing the martyr doesn't work! You obviously have a product that some like, go with it. But being a bully when you don't like what is said won't get you anywhere. Some say your trying to "turn the company around". It would be nice to see that!


This reply might get the post completely shut down, for that I'm sorry! But watching someone destruct them self's only makes me want to shake them!
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Old 05-21-2014, 04:08 PM   #32
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Here is a 22 page discussion on the smoking battery issue!

Smoking Batteries (was: Battery problem in our Parkliner)



It was suggested that some who have participated in Parkliner discussions link previous discussions to this discussion. I certainly haven't been in on even 1/3 of them. So I found the challenge interesting. But reading through them all and linking would be a daunting task. So may I suggest you google, Parkliner battery issue fiberglassrv, there are more than 4 pages of discussions on the topic. As well as any other Parkliner discussion if your so inclined. Just add fiberglassrv to the Parkliner issue you want to read about and the topic will come up.


Just as any other discussion from naming your glass trailer to blowing it up can be found as long as you have the a topic and add the words, fiberglassrv.com you will most likely find the discussion your looking for. Good luck everyone!
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Old 05-21-2014, 04:22 PM   #33
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What you don't understand is that I do read the suggestions and all I can do is tell the people above me and it is very true that I may not like everything that is said but some how it was taken that I am trying to blame our customers I am not I know where the blame belongs and if any of you were in my shoes u would understand. See my thing is that I should have never had to get on the forum I am the production supervisor not customer relations but I was trying to give all our customers and ParkLiner owners a easy way to get technical and troubleshooting advice and the forum was it. Like I said before all it takes is a pm to me. Also Frank I am sorry that your appt was canceled I knew nothing about it because if I did things would have turned out differently because I knew last year you were coming in May .
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Old 05-21-2014, 04:33 PM   #34
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Take a breath! No one is blaming you. But comments like the one I highlighted is exactly why people have talked about poor customer care. You have to own that one! Sorry! LOL...............


Perhaps someone there could take a class on customer relations...... Not saying you, just saying! If I'm not mistaken that has been a big issue. Like I said earlier I hope you all make it. But excuses don't go anywhere when people have their hard earned money involved. Take a softer approach with customers, admit screw ups, you will win customers.


The glass trailer industry is a small one, look to the other manufactures as examples..... Their all pretty good. Of course there are day's/employee's that don't do so good. But overall their good at what they do. One I can think of is outstanding from what I have observed. Learning from other's is not anything to be ashamed of. You don't have to sit on their laps to learn, just observe from afar.


And as for not understanding, I do. Been in the service industry, sales and manufacturing industry as a educator and customer care all my adult life. I get it, promise.
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Old 05-21-2014, 05:16 PM   #35
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Freedom of Speech?

Quote:
Originally Posted by AmcGee View Post
Bob do you own a ParkLiner?
Most that visit this site know that we identify our current FGRV in our name box in the upper left-hand corner of the post.

Is owning a Parkliner now a requirement in order to comment on the obvious??? .

If so, may I direct your attention to the 1st amendment of the U.S. Constitution..... not to mention the general rules and regulations for this site.

In fact, these most recent comments have been generated as a result of a Newbie, and prospective Parkliner owner, that was interested in your product, asking for opinions about Parkliner

But, if I have said anything that is not factual, please let me know.
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Old 05-21-2014, 05:17 PM   #36
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From my vantage point. Seems that, in this discussion, the people most set on giving Parkliner a hard time are those that don't own one and have no interest in owning one.
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Old 05-21-2014, 05:25 PM   #37
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Many of us don't belong to, or ever plan on belonging to, the "You tow this with that club" either. But it doesn't prevent many from offering comment & opinions concerning the apparent practices of said organization.
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Old 05-21-2014, 05:35 PM   #38
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Innovation is an iterative process. Mozart tended to get his music right the first time without rewrites, but for the folks who are not once in a 1000 year geniuses it tends to take some do-overs to get our work to the perfection we envision.

The folks who purchase a new and innovative design need to be aware that there is some risk associated with having a 2 or 3 digit serial number. Those points were spelled out a couple of pages ago in single posts by different members.

At this point the thread has degenerated into "defending" how right ones own opinion is vs. another opinion. Of no use or value to the Original Poster.

To the original poster. Good luck finding your perfect "egg".

Aaron appreciate you taking the time to participate in this forum, wish your company every success in your endeavors.
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