Brian, my point was tongue-in-cheek....the point being, the "bill" covers more than just the person doing the actual work.
Exactly. Sorry if I'm a little sensitive about this one, Donna, but it seems about as popular to accuse businesses of excessive charges as it is to assume that governments are inefficient and corrupt. The (intended to be humourous) exaggeration of pay versus charge and earlier comments about padding an almost $400 bill to cover $10 in fuel, and overcharging select customers (RV owners, retired people) fired me up a bit, too.
Like Suz, I am willing to pay for work, but irritated by substandard work. I think my Toyota dealership's service manager is trying to forget that I exist, since he has had to spend more time resolving my complaints than it would have taken his staff to just do the routine service work competently in the first place; I'll pay the fair market rate, but demand to get what I am paying for.
I'm in roughly the same position as Roger, now paying for some things I would have done myself before. Sometimes that cash savings of do-it-yourself just do not justify the time and effort, if
the money is available.
I think do-it-yourself work and our trailers are an especially good match because most of us don't really need the trailer and thus have the luxury of doing when we want, and because much of the work is non-standard - the sort of thing which would otherwise take a lot of explanation to the shop staff, and might result in something not quite like what we wanted.