Short version. I bought MapSend Direct Route v.3 in January 2007 for $149.95. As part of every installation or re-installation on a computer you have to connect to www dot magellangps dot com
and either purchase a license
(Map comes on the CD with a GPS device but is not included in purchase price of GPS unit) or enter an unlock code that came with the software when you bought the map separately. Magellan has removed the unlocking software from their server. They can not unlock the map software and will not replace the software with anything else.
allows loading the software on multiple computers but will only work with one GPS device.
I have a perfectly working eXplorist 600 GPS but can't reload the mapping software on my computer after a hard drive crash. This is important because the 600 can not work with the full US map. You have to select 3 or 4 states and whatever details you want and save that to a separate file, upload to the 600 and then you can use that piece of map software.
Magellan's offer is to give me a $170.00 credit towards the purchase of one of their new Explorist 510, 610, or 710. I would have to pay another $170.00, $270.00, or $370.00. These devices are stuck with the maps they come with. No updates or alternative maps available.
I WILL NEVER BUY ANOTHER MAGELLAN PRODUCT AND I WANT TO DISCOURAGE EVERYONE FROM BUYING THEIR PRODUCTS.
PS: There are other issues with Magellan going back to the introduction of the eXplorist units.