It started out as a standard hard hat and safety glasses factory type tour. But that is where all similarity ended ! Although the tour guide was very knowlegeable and helpful, he did not "do all of the talking", while dominating and controling the flow of information. I was able to ask any question that came to mind and even interact with workers at each station if I wanted to ! As we arrived at each station it was obvious that there was a fierce pride in craftsmanship present. I was allowed to ask questions and recieved quality, to the point answers. The first station was the aluminum frame layout and frame jig. I was intrested in particular about how the dis similar metals of the suspension and the frame were mated. My concerns about the possibility of electrolytic type reactions between dissimilar metals was put to rest after a couple of questions and a good look at a naked, fully assembled frame and suspension. One my questions pertained to how other items such as the three electric jacks were installed to prevent dissimilar metals reactions.
The responses were more than sastisfactory, they were exemplary ! At each following work station I continued to monitor the dissimilar metals items and they were consistently handled well and in accordance with the established procedures.
When I asked about strength, weight
bearing capability and ballance factors, and in particular about the extensible tounge, the lead man at the work station was informative and cordial. When I asked a question about the possibillity of a small modification to facilitate boondocking
in rough and remote areas, they listened and tendered suggestions about how that could be accomplished and how it might effect the coach in the long term boondocking
To say the least, I was impressed ! That a manufacturer that was listening and intrested in helping a customer reach their goal, was phenomenal, absolutely, phenomenal !
My access was not limited to the "high lights", and I am afraid that I became so engrossed in the
tour that I lost track of time.
The areas of plumbing and wiring were of particular intrest to me and I dawdled a bit, yet I was never prompted to pick up the pace.
It was a great tour and I was really impressed with Oliver