SCAMP customer Service is AAA # 1 - Fiberglass RV
Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Go Back   Fiberglass RV > Fiberglass RV Community Forums > General Chat
Click Here to Login
Register Registry FAQ Community Calendar Today's Posts Log in

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-14-2016, 02:10 PM   #1
Senior Member
 
BillE's Avatar
 
Trailer: Scamp 16 ft
Posts: 353
Registry
SCAMP customer Service is AAA # 1

Credit is given where credit is due!

I just wanted to make everyone aware of how easy and customer friendly the parts and service department is at Scamp.

I have dealt with two of the "ol' timers" in the sales department out front....(I am 56 yrs old and they are still ol' timers to me)..and I will tell you that Parts and Service runs circles around these guy's.

I have been to the factory a couple of times and the guy's in the manufacturing plant are good but Micah Eveland in service is FANTASTIC.

I have been to the factory to get service of a fantastic fan install, awning install, cable tv, and some gel-coat repair.

Now I have ordered some gel coat to fix the 4 holes in the front from taking off the stinky slinky tube so I won't have a dingy yellow tube on there.

SCAMP has taken very good care of me from a customer service perspective.
__________________
A three egg family..


(2) Big Green Eggs for cooking..(1) Egg for camping
BillE is offline   Reply With Quote
Old 03-15-2016, 12:39 PM   #2
Senior Member
 
Name: John
Trailer: 2000 16ft Scamp
Minnesota
Posts: 189
I totally agree with Bill's take on the folks at Scamp. I have dealt with Micah and have enjoyed my experiences. The only thing is that when I have dealt with him I walk away with less money?
John
__________________
The earth without art is just eh....
crowwing is offline   Reply With Quote
Old 03-17-2016, 09:38 AM   #3
Senior Member
 
Name: Frederick / Janis
Trailer: Previously Scamp 13 2002,2016. Scamp 16 on order
Michigan
Posts: 291
We had an unexpected issue with our new 13' Scamp when we had travelled all the way to the Gulf coast this winter. Micah USPS down the needed parts to where we were staying in San Antonio, and we were in business. The installation wasn't easy, but we got it done. Scamp came through for us and we were very appreciative. Thus? We've ordered a new Scamp 16. Our experience with Eveland's has been pretty much first class. Both thumb's up.
bpfick is offline   Reply With Quote
Old 03-17-2016, 07:15 PM   #4
Senior Member
 
Triker's Avatar
 
Name: Ann
Trailer: 2016 Scamp 13'
Washington
Posts: 120
Devon in Parts is the BEST!!! Very knowledgeable and helpful.
Triker is offline   Reply With Quote
Old 03-19-2016, 06:45 AM   #5
Senior Member
 
CampyTime's Avatar
 
Name: Wendy Lee
Trailer: Scamp 13' Standard
New York
Posts: 1,071
Registry
Agree about Devon. He's gone the extra mile for me on several occasions. Nice guy.


Sent from my iPhone using Fiberglass RV
CampyTime is offline   Reply With Quote
Reply

Tags
scamp


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How Customer Service SHOULD Work Bob Miller General Chat 1 10-09-2013 09:40 PM
When you get bad customer service, Youtube it. DannyH General Chat 10 04-11-2012 04:36 PM
Scamp customer service Perry J General Chat 7 10-01-2011 12:09 PM
Great Customer Service Sharon G General Chat 3 05-13-2010 10:35 PM
Dometic customer service Al and Cindy K General Chat 0 03-15-2006 08:28 AM

» Upcoming Events
No events scheduled in
the next 465 days.
» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 03:24 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.