Scamp factory

[Dick Johnson]

I would like to know how the members experiences have been getting answers to emails sent to the factory. I have had questions with zero response.

[Cyndi B.]

Dick:

I was getting responses until I determined that my converter on my new 5th wheel doesn't work.

[Bill K]

It took a week for me to get a answer.

Bill K

Originally Posted by Dick Johnson

I would like to know how the members experiences have been getting answers to emails sent to the factory. I have had questions with zero response.

[Byron Kinnaman]

Originally Posted by Dick Johnson

I would like to know how the members experiences have been getting answers to emails sent to the factory. I have had questions with zero response.

My experience with Scamp they would really prefer to talk to people. Email is the least preferred method of communication. I want answers I simply call them. Kent Eveland seems to always be ready to talk. Kent's the owner.

So my advice is to call tell and ask away.

Byron

[Dick Johnson]

Thanks for the response. It puts my mind at ease.

[KarenH]

Last week I was dealing with the Scamp factory, and "Micah" is the head of service dept. He returned my calls promptly,and we spoke several times over 3 days.

Originally Posted by Byron Kinnaman

My experience with Scamp they would really prefer to talk to people. Email is the least preferred method of communication. I want answers I simply call them. Kent Eveland seems to always be ready to talk. Kent's the owner.

So my advice is to call tell and ask away.

Byron

[RSchleder]

Call the factory!! Kent and the other folks there are very helpful and will spend whatever time (assuming it's a reasonable amount of time) to answer questions and give you really good advice.

[Dick Johnson]

Thanks to all. I really appreciate the input.