Scamp Quality Problems? - Fiberglass RV


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Old 05-13-2013, 12:50 AM   #1
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Name: Eleanor
Trailer: Currently shopping
California
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Scamp Quality Problems?

We are getting ready to buy a Scamp 13.
Yet we scared away when we we read online posts that refer to many problems, 13" wheels aren't good, things not right when they come from the factory, poor construction, poor attitude at factory regarding customer service, poor fiberglass, leaky water tanks, difficult to remove tanks if repairs needed, rivets not good etc etc.

On the other hand we see that there are many Scamps and presume that owners are satisfied. We plan on touring the Western United States - national parks etc.

What are your thoughts? Thank you very much.
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Old 05-13-2013, 01:37 AM   #2
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Eleanor, we have never bought new, (couldn't afford to at the time) and are now on our 2nd 13' Scamp. We have loved both, and live in Az, and almost exclusively camp without any hook-ups, in places like Ut, Co, Ca, Or, Id. We do not have air conditioning, but did install a fantastic fan in our latest Scamp. We started out with a 12 yr old 1984 13' Standard floor plan, and kept it for 8 years without any problems (except we got larger and the bed felt like it got smaller). We did replace a couple of batteries. and tires, but never had any leaks or blow outs (I always purchase D rated tires). Our second 13' Scamp is a 1990 Deluxe (wider bed) that we have had for 3 years now, and have replaced the axle, tires, and had to reseal the windows shortly after purchasing as they were leaking (not bad for a 23 year old trailer). Anything will eventually wear out, but with proper "care & feeding" you will have many care free years. Scamp has stood the test of time, and you know that you can not satisfy everyone all the time. Try not to second guess your decision, and go out there and make memories.
Happy Trails
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Old 05-13-2013, 01:49 AM   #3
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British Columbia
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I've learned, over time, to read the web with skepticism. There will always be somebody out there ready to complain that there was too much lemon in their ice tea.
Recently, I've started to wonder if there is any value in the information that is so widely available and offered on the web.

baglo
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Old 05-13-2013, 02:07 AM   #4
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Name: Carol
Trailer: 22' Airstream Formerly 16' Scamp
British Columbia
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Hi Eleanor, I will take a stab at answering your question and its simple my opinion.

re the 13" tires - tires are a topic that after you have been here awhile you will soon realize that no matter what size, brand or type that a trailer cames with someone is going to suggest they are not right ones or good enough ;-) But as you rightly point out there are many many happy Scamps touring around with those tires on them & they have been doing so for years.

Regarding customer services. Scamp is a little old school and it took them a long time to have an online presents. Although things have improved greatly in the past 5 years I would suggest phoning them is still a better way of communicating with them than via computer. I didnt buy my trailer directly from them so cant comment on what they were like to purchase from but I can say they were very helpful & fast in giving me documentation I needed in order to import my trailer to Canada. Have since purchased parts from them a few times and their staff has been friendly and provided me with all I have asked for. One item we hear often is unlike some of the newer companies Scamp isnt willing to do much if any customization on a trailer order. Its either on their option list or it is not kind of situation & they will put the item where they always put it which may not be where you want it. They only have a few fabric chooses etc. while another company may have lots of different choices and even allow you to send them your own fabric choose to be used.

Rivets. Well all trailers have them. Some more than others. Scamp secures all their cabinets etc through the trailers shell with rivets as do a number of manufactures. But some companies fiberglass the cabinets etc into place so there are fewer rivets through the shell resulting in fewer potential leak spots. Rivets work and they more often than not work for many many years without replacing them. But thats a long term maintenance issue that you need to decide if you are willing to do or not. Once you learn to do your first rivet replacement you will find they are pretty easy to do and if you buy a trailer, any trailer you will need to learn to do them ;-) If you buy a new trailer it may be a long time before you ever need to change a rivet - having said that though on pretty well every trailer a leak can and will happen, rivets can for whatever reason fail sooner than one might expect as can the item they may be holding in place.

As far as poor construction & poor fiberglass goes well I guess thats pretty debatable. I have a 21 year old Scamp that has traveled many miles that some might suggest is still in pretty good shape. Its all pretty well original in regards to its major components. No real concern issues re poor construction or safety. Do they use the top of the line fixtures etc NO! but your also not paying for a top of the line trailer - Scamps might be best described as the mid priced family sedan. Do the products they use do the job - yup. Are there better quality products out there - in some cases yes and one can always buy something better when the old item wears out. I have like most people had to reseal a window or two and replace outside fixtures such as water and electrical ports etc and fix a water connection leak but thats pretty standard maintenance issues that every trailer will require at sometime or another. Dont think you can buy any trailer that you will not need to do some maintenance on each year or that doesnt have a few minor problems pop up that need addressing.

As far as leaking water tanks and hard to remove tanks go I am not sure that is the reality. The tanks in my trailer are the originals and not had any of them leak. I did removed my freshwater tank last fall in order to replace some old connections fittings (before they leaked) and it was not hard to do at all, was able to take it out and replace on my own in one afternoon. As far as water line leaks go well again every trailer requires maintenance and water fittings should be checked regularly. If a leak is ignored that can result in more serious damage to the trailer floor - again it can happen on all trailers - new and old - expensive ones or cheap ones.

As far as items not being right when they come from the factory. Well that can happen with lots of items we buy. Over the years I have had to take more than one brand new car back into the dealer to have something corrected that wasn't done right at the factory. Pretty sure the problem is as common to new Airstreams as it is to Scamps ;-)

Happy hunting.
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Old 05-13-2013, 05:53 AM   #5
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Name: Ben and Janie
Trailer: 2013 16foot Scamp tug 2003 Ford Ranger
Kentucky
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We bought a 2013 16 foot from Scamp in Dec 2012. We have not had one problem in dealing with Scamp . My saleman Alan was very helpful in the ordering and insuring it was ready when we arrived to pick it up. Upon arrrival home found a cracked light lens called Scamp and it arrived 2 days later in the mail no charge. Each contact with them has been very professional. I don't use computer to contact about problems if I can't call you about them then you have a problem. Scamp personel has taken the time to talk to me. I would buy other from them in a minute. A great company to deal with.
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Old 05-13-2013, 07:20 AM   #6
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My experience has been that when you read reviews about griping its only those 1%ers who knock the product and go online to say something (not that its a bad thing if done correctly to educate others) but the other 99% of the people if they are happy then they usually dont respond.
IMO they would not exist today if a company put out crap.
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Old 05-13-2013, 07:47 AM   #7
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Trailer: 2002 Scamp 16 ft / 2014 Ford Escape
Iowa
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Eleanor,
I agree with the previous posts re: Scamp quality. Everything mechanical needs maintenance, so do Scamps. Ours is a 16' and now is eleven years old. I have had to replace a few rivets and/or caps, but it is easy to do. Not a quality issue, but maintenance. We did have to replace our grey water tank because of a leak. Again, not a quality issue, but from road damage. I looked at it and it could have been a DYI project, but we are only 300 miles from the factory, so we combined a repair with a camping trip to Minnesota. Scamp did the replacement quickly and we were on our way. Their price was very reasonable. 13" wheels? No concern. We have pulled our Scamp thousands of miles with no problem. Have replaced the tires once. Just take care of wheels and bearings according to instructions. Go ahead and buy the Scamp. There is a reason people like them.
Steve
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Old 05-13-2013, 07:57 AM   #8
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Don't let the Negative Nellies scare you out of enjoying a nice camping trailer. Some people would complain if you hung them with a new rope.
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Old 05-13-2013, 08:05 AM   #9
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Eleanor, You will find that not just on this forum but many others, there are lots of engineers. Most with good intentions some not so much, and will complain about every trailer made but their own. Take it all in with a grain of salt. I have had many Scamp trailers and have enjoyed every one. If you are handy you can fix about anything on all of them, and do your own mods too. Best of Luck
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Old 05-13-2013, 08:16 AM   #10
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Quote:
Originally Posted by Tim Wood View Post
Eleanor, You will find that not just on this forum but many others, there are lots on engineers. Most with good intentions some not so much, and will complain about every trailer made but their own. .........
I'm an engineer and I posted the above as well as a defense of the criticism of ParkLiner. Don't paint with too wide of a brush.
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Old 05-13-2013, 08:36 AM   #11
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Tom, I did have my helmet on when I was typing, knowing something could come back on me.
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Old 05-13-2013, 08:42 AM   #12
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I have had a few issues with Scamp and the way they installed certain items on my trailer as an example.
I was told that was just the way they had always done this and always would even though it was illustrated in the manufacturers manual as the exact way NOT to install the appliance.

I fixed it and kept going.

Another time I was told it would be no problem sending me some rather large Fiberglass panels only to have them refuse to later when I called to order them?

Odd for sure in both instances but I loved my Scamp and would also not be unhappy with another.
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Old 05-13-2013, 09:37 AM   #13
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Quote:
Originally Posted by Thomas G. View Post
I'm an engineer and I posted the above as well as a defense of the criticism of ParkLiner. Don't paint with too wide of a brush.

Well that may be very true but I personally feel the threads currently taking place regarding Parkliner are not really build quality issues but serious safety issues in regards to design and building practices & how the manufacture is addressing those issues with all the owners of their trailers. Big difference!
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Old 05-13-2013, 09:48 AM   #14
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Name: Ken
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Are you looking at a new or used scamp 13? If new and can wait, americanboler hopefully will come out this year? Can call and ask them. Might be a closer drive to you in OR compared to MN.
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