We recently ordered two folding Uhaul
bikes from the Uhaul
). We were sent one Uhaul
bike and a different Citizen bike. Uhaul told us to work with Citizen, since it was their mistake. However, today, we received a new Uhaul bike and a shipping label to return the wrong one with a personal note apologizing for the mistake.
Can you believe that?
PS: They have done this for everything we have ordered. When cups came broken, they took care of them too.