Originally Posted by Badger
It can't hurt to call your dealer and ask. I once received a check for $250.00 from VW for a similar situation.
Its important though if they charged you for work done that you go back to the actual dealer that the work was done at.
Late last year I attempting to get the service history of a truck still under warranty I was considering buying. I discovered that the dealers only have access to records to what was done under warranty or recall at another dealer through the vehicle manufactures central computer. If it was just routine service done at a different dealer or a repair the customer paid for it doesn't show up in the central data base. Sadly few dealers actually mark the service book in the vehicle anymore to show the work was done.
In my situations I had to call the original dealer who sold the vehicle and serviced it for its first two years in order to get the facts on what services had been done on it other than warranty or recall.