vehicle repairs - Fiberglass RV

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Old 08-22-2006, 04:01 PM   #1
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Trailer: Casita 16 ft 1984 and U-Haul CT13 1985
Posts: 453
I hope that this isn't too off-topic, but our vehicle is at the mechanic's due to an overheating problem, in fact it's been there for 2 weeks now. So I was more than surprised to see it parked on a street a few miles from the service center over the weekend (when the service center was closed). For all I knew, it had been stolen, although I guessed that it was probably OK, and just being driven by someone at the shop for some reason. That is in fact what happened - the owner said he had asked his technician to drive it as much as possible to see if the problem was fixed, so he drove it home for the weekend. I let him know that it was a huge lapse of judgement on his part to not ask me whether this was OK with me. What do you think? Am I overreacting?


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Old 08-22-2006, 04:25 PM   #2
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Name: Frederick
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If there had been no communication at all in those intervening 2 weeks, I would have to agree with you. And "we're still working on it" with no further elaboration counts as no communication in my book. If the owner is also the manager, he should know that managing his employees is only half the job. He must also appropriately manage his customers, too.

Frederick - The Scaleman
1978 Fiber Stream 16 named "Eggstasy" & 1971 Compact Jr. named "Boomerang"
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Old 08-22-2006, 04:56 PM   #3
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How much gas did you leave in the tank when you dropped it off?

If it was on empty, you may end up on the better end of the deal.

Seriously, if the problem isn't straightforward or consistent, your mechanic may be having a problem getting it to reoccur.

On the other hand your vehicle may be a pickup, and the technician needed to move his girlfriend in this weekend. Or perhaps it is just a "cool ride".
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Old 08-22-2006, 05:54 PM   #4
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major un-cool.

i dropped my saab off at the dealers for some minor service and rode my bike to work. on my way back to the dealers after work, i saw my car parked on the street outside the news stand - book store. i went inside and saw the mechanic reading a magazine. i rode to the dealers and asked if my car was ready. i was told it was being road tested. i asked if that involved a trip to the newstand?

got my oil change for free!

and i assume the mechanic got his butt chewed for same...
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Old 08-23-2006, 08:57 AM   #5
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Trailer: Casita 16 ft 1984 and U-Haul CT13 1985
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Thanks for your replies. I was able to bring our car home last night, which makes me feel much more forgiving about the whole thing, but I appreciate your insights. Jeff - your experience must have been frustrating at the time, but it sure makes a great story!

best wishes,
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Old 08-23-2006, 09:21 AM   #6
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Name: Gina D.
Trailer: '77 Leocraft 17 & Former Burro owner and fan!
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What do you think? Am I overreacting?

Did you deduct the rental fee? Overheating problems usually show up pretty quick. Let it sit and idle in the shopping parking lot. If it's there, it'll show up quickly enough.

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Old 08-23-2006, 01:12 PM   #7
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Trailer: Boler (B1700RGH) 1979
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This is apparently a common scam; my wife's car was used by a body shop which was supposed to be repairing it. Given all the potential liability issues, as well as the violation of the trust which was placed in the shop, I would be concerned if it were my car.

Taking a customer's car home is not a suitable test drive, in my opinion. I agree with Gina - idling is a fast route to high engine temperatures in many cases, and it doesn't require taking the vehicle off the shop's lot.

I expect that most of us would be upset if an RV repair shop sent our trailer on a camping trip with a staff member "to test it" when they were supposed to be repairing it, and that's about the same situation.

1979 Boler B1700RGH, pulled by 2004 Toyota Sienna LE 2WD
Information is good. Lack of information is not so good, but misinformation is much worse. Check facts, and apply common sense liberally.
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