Originally Posted by Eddie Longest
I just went to Home Depot today. In the Richmond Va store they had been giving the military discount everyday. They told me they will only be giving the military discount four holiday weekends during the year now. I parked my cart by the cash register and went to Lowes and make my purchases.
HD had stated this new policy in their Memorial Day flyer. I sent HD an E-mail stating that I was not pleased with their new policy and I would be taking my business to Lowes. I got a computer generated reply that someone would get back to me but they never did.
I had made a purchase after Memorial day in HD in Fla. and got the military discount, so this may just may be a Richmond Va. HD policy.
I went thru the same thing at our H/D here in Lancaster, PA. I also sent an email to their customer service online. They didn't reply.
I honestly think H/D is hurting business wise. I also find the Lowes is much easier to deal with and has never question my VA card. I appreciated that store the most between the two.
We live about 5 minutes from HD...&....Lowes is about 15 mins from us.....I'll drive the distance to Lowes any day.