I just purchased a 13 ft Scamp this year. I hated the awning
that it came with and Kent the owner eventually sent me a call tag and I am in the process of returning for a refund. My opinion is that they will take care of you but you may have to be very persistent as I have had to call Kent about 15 times just to get to this point. General warranty work would be easier though as you would just have the repair shop bill Scamp.
I'm new to this forum and have been reading posts for a couple weeks, because my wife and I are interested in possibly buying a scamp 5th wheel model. Now if we do, and we opt for delivery, how does the warranty work? They have no dealer network, do repairs require returning the unit to the factory, or do they have some sort of agreement with any Rv shops to contract repair? This would figure into whether or not I'd pick up or have it delivered.
And BTW, anyone had to take advantage of warranty service for a Scamp? How did it work? Did you have to bring it all the way back to MN? I get the idea from reading posts here that repairs are not that often, but I have a way of resurrecting Murphy at the most inopportune times.