Casita Customer Service - Fiberglass RV


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Old 01-29-2014, 11:44 AM   #1
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Name: Shirley
Trailer: Casita patriot
Colorado
Posts: 92
Casita Customer Service

So often there are disappointments voiced here regarding customer service. I'm glad about that because it helps all of us to know these things.

Today, I needed some parts and help from Casita. I couldn't have been more thrilled with the customer service. The person who answered the phone was polite and the parts person was very helpful. I'd just like to pass along three cheers for Casita.
I love my little camper and it appears that the quality of their product extends to their customer service.
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Old 01-29-2014, 01:38 PM   #2
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Name: Steve
Trailer: Casita 17 ft DLX SD
NW Wisconsin
Posts: 3,077
Every time I have called Casita and left a phone message or sent them an E-Mail ,they have never failed to return my call or E-Mail the same business day . On several occasions ,when I failed to answer their phone call, they left a voice mail and called back to speak with me personally to assure that my question was answered .
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