Don't get me wrong, we love our ParkLiner
Ordering and owning one is not for the faint of heart. When we ordered ours two years ago, our order was never acknowledged - if not for my cancelled check for the $1500 deposit, we would not have known that our order had been received. Finally, after several phone calls and emails, Chandler acknowledged receipt of the order, agreed to a pickup date and promised to send fabric swatches as soon as he could pick them up from his supplier. I'm still waiting for them.
We have been through the tire rub issue, which led to the first BBB complaint against ParkLiner
, filed by me. The matter was resolved when I received reimbursement from Chandler a couple of months after sending him my paid bill for having the wheel wells rebuild by a local body shop. In a later phone conversation, Chandler told me that he ignores BBB queries and any written requests go into the trash, unopened.
Our unvented batteries are still living in their original location, as a 1400 mile round trip to Gibsonville to have the batteries relocated is, to say the least, inconvenient. especially when you factor in Frank-A's experience with having this mod done last year. Since my (unwritten) warranty runs out the beginning of April, I assume that my rights (?) to have this mod performed at no charge will expire at that time.
My last several communications have gone unanswered, both emails and phone calls, so I have simply given up. I have not tried in months and won't waste any further time trying. I firmly believe that we are truly on our own.
That said, if you decide to proceed, I truly wish you luck. Just be aware that once ParkLiner
has your money, you are at their mercy.