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A testimonial for Affinity Road Care
Two weeks ago, my wife had a little trouble getting the Jimmy to start - she turned the key, and nothing happened. I checked it when I got home, and was able to start it. Looked like the starter was going. I'm swamped right now with projects, and the starter in this is a bear to get to, so I made an appointment for Friday morning of that week to have it changed. I drove it ok all day Wednesday and Thursday morning. Thursday afternoon, Jenny couldn't start it again. I got home Thursday night and tried to start it to drive it to the shop. No go. It wouldn't start for anything. I tried pounding on the starter motor and every trick I know, and that dude was dead.
As I sat contemplating how I was going to get it into the shop by morning, Jenny reminded me that we had recently signed up for Affinity's RV Road Care. I called them and asked if my situation was covered. The fellow said sure, it was, and said they'd gladly tow it to the shop where I had an appointment. He was very professional and friendly, and said I'd receive a call in "a few minutes" to tell me when the tow truck would arrive. Eight minutes later I received a call, saying a truck would arrive within 45 minutes. Exactly 45 minutes later, the truck arrived - a flatbed. They loaded the Jimmy up, and within 10 minutes were gone. No hassle what-so-ever.
No sooner did I walk back into the house than the phone rang again - it was Affinity, checking to make sure the truck had arrived and that everything was ok.
I was impressed! A very frustrating evening was averted, and replaced with complete satisfaction. Now, with a new starter installed, we're good to go, and I'll definitely re-up my membership with Affinity for next year!
By the way, I signed up for $69.00. I figure I've already recovered that cost.
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