New unhappy Trillium owner - Page 2 - Fiberglass RV


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Old 10-22-2013, 07:27 AM   #15
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Thank you for the info. Valuable lessons learned cheaply!
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Old 10-22-2013, 07:30 AM   #16
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Originally Posted by marianb View Post
I'm brand new to this blog and not sure how this works. I am looking for some feedback on the Trilliums. .......

...... Does anyone have anything positive t0 say about these trailers? I would love to feel safe traveling in this, since we payed a fortune for it and are stuck with it. marianb
Hello Marian and welcome to the forum. I was hoping that this time around TrilliumRV was doing a better job. Apparently not. We have had lots of issues with our Trillium. Do a search and you'll find my posts. There is very little that TrilliumRV made that hasn't needed repair. The worst was multiple leaks at the belly band that required removal of the wall covering. Also, check the bolts holding the trailer body to the frame. On mine they were loose and required replacement.

We bought direct from TrilliumRV i.e. Tom Young. While the company is registered in Nevada, he was having the trailers made in California. When he (they?) failed to honor the warranty and being 3000 miles away, I fixed things myself. Since you bought from a dealer and are in the same state, I think (hope) you will do better.

This poor build quality is unfortunate because the trailer design really is well thought out. If built properly they should be very competitive. There isn't a design currently being made that I would rather have. Despite the problems we just passed 30k miles on our trailer. I hope you can resolve your issues and get to enjoy your trailer. Raz
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Old 10-22-2013, 07:31 AM   #17
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Originally Posted by LeonardS View Post
2010 Trillium: A work in progress

This is a thread started by P. Raz a few years back outlining some of the issues he had with the present day U.S. Trillium group.

I visited the Pleasanton RV dealer and saw these Trilliums. I wasn't impressed with the fit and finish, though I thought structurally they looked sound. You wouldn't think you'd have to have the dealer go over everything before you drove it off the lot, to make sure things were tight, lined up, installed correctly,etc, but it appeared to me that was what we'd be up against if we purchased one of these units. So we passed....

So sorry to hear of your plight. The local dealer (Nohr's?) in Pleasanton seemed to be competent and responsive...but they didn't manufacture the trailer. Hopefully they do make things right for you.
Thank you for the info. I read the article. Good lesson learned cheaply!
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Old 10-22-2013, 07:34 AM   #18
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Originally Posted by Ice-breaker View Post
Actually, when we bought our new Escape trailer this year, the guys at the factory (when we picked it up) told us to be sure to check the lug nuts after a couple hundred kilometres, as they can loosen on their own. They also recommended that we continue to retorque the lug nuts on a regular (and fairly frequent) basis during our ongoing usage of the trailer.

I am really sorry that you have had the bad experiences that you have described. I hope that you will be able to work through your issues with a minimum of additional trouble.
I didn't know any of this. Will be more diligent in the future.
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Old 10-22-2013, 07:38 AM   #19
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Originally Posted by P. Raz View Post
Hello Marian and welcome to the forum. I was hoping that this time around TrilliumRV was doing a better job. Apparently not. We have had lots of issues with our Trillium. Do a search and you'll find my posts. There is very little that TrilliumRV made that hasn't needed repair. The worst was multiple leaks at the belly band that required removal of the wall covering. Also, check the bolts holding the trailer body to the frame. On mine they were loose and required replacement.

We bought direct from TrilliumRV i.e. Tom Young. While the company is registered in Nevada, he was having the trailers made in California. When he (they?) failed to honor the warranty and being 3000 miles away, I fixed things myself. Since you bought from a dealer and are in the same state, I think (hope) you will do better.

This poor build quality is unfortunate because the trailer design really is well thought out. If built properly they should be very competitive. There isn't a design currently being made that I would rather have. Despite the problems we just passed 30k miles on our trailer. I hope you can resolve your issues and get to enjoy your trailer. Raz
Sorry you had so much trouble. The design seems so perfect. We don't own a truck. It's just 2 of us and a dog. Thanks for the tips. Glad to hear you are able to enjoy your trailer. We're having ours checked out head to toe.
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Old 10-22-2013, 08:24 AM   #20
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Marian, sorry to hear your troubles. I have a ParkLiner and most of us are having some problems with the manuf, so I can relate to your pains. If the dealer/manuf is giving you the run around then I would suggest reporting them to the Better Business Bureau and your states Consumer Protection agency. Hopefully if you can light a big enouh fire under there butt, they might be more motivated to do something about making repairs. If I lived in the same state as ParkLiner is (North Carolina) Id park out front of their facility with a big sign cautioning people about the known issues (tire rub and the batteries not being safely vented outside)...Im betting that would get them moving lol.

best of luck!
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Old 10-22-2013, 12:14 PM   #21
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I think it's safe to say all trailers have some bugs to figure out! It's just a bit disheartening when you spend a lot of money.

They just don't make things like they use to! Best wishes to you!
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Old 10-22-2013, 01:33 PM   #22
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Sorry to hear of your problems Marian.

Are the cracks around the door spider cracks (cosmetic on the surface) or actual cracks in the fiberglass?

Tom from TrilliumRV may not be ignoring you. He is historically slow in responding - one man that wears many hats. I know that he has a lot on his plate right now -e.g. a few RV shows and setting up a new operation here in Canada both involving travel. Response times are typically not like those of the big guys. I'd expect responses to be a little slower than the norm for him right now.
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Old 10-22-2013, 02:33 PM   #23
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Originally Posted by Ice-breaker View Post
Actually, when we bought our new Escape trailer this year, the guys at the factory (when we picked it up) told us to be sure to check the lug nuts after a couple hundred kilometres, as they can loosen on their own. They also recommended that we continue to retorque the lug nuts on a regular (and fairly frequent) basis during our ongoing usage of the trailer.

I am really sorry that you have had the bad experiences that you have described. I hope that you will be able to work through your issues with a minimum of additional trouble.
My Bigfoot has stickers on the wheel well to check the lug nuts on every trip. I was not and found them beginning to loosen. So I now check them every second trip (we only travel 40 miles on a trip) and keep a lug wrench in the trailer.

Hope all works out for you!
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Old 10-22-2013, 03:17 PM   #24
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I think it's safe to say all trailers have some bugs to figure out! It's just a bit disheartening when you spend a lot of money.

They just don't make things like they use to! Best wishes to you!
----------------------------------------------------------------
Yes, and it's fortunate that they don't still make a lot things like they used to make them.

I just sold my 2003 Sonoma pick up, 155,000 miles, original exhaust system, original clutch, even had the original headlights. It didn't use any oil or leak any oil ever. The body was still tight, the paint shill shines, there was no rust and it was such a pleasure to drive that I only sold it when I found a same year 2 dr Blazer (same body) with only 50K on the clock and a higher towing capacity.

Go back another 20 years into the early 80's and you won't find many American built vehicles that could come anywhere near that reliability, much less what we enjoy today.

And most 1980's RV's were pure cr@p for build quality. They were mostly built to last 5-7 years and turned into a leaky bucket by then.

Unfortunately the major problem I see in newer FGRS's is that the builders are, for the most part, under funded and have to start cutting corners as soon as the first units are delivered.

And, if you want to talk about quality in the good old days, just talk to anyone that had 50's & 60's British vehicles. The MG-A's were known to go as long as 40,000 before needing engine work. Anyone that had an MG or a TR for sale also had a long list of parts just replaced and services than had just recently been done.... Need I mention Lucas Electricals & SU carbs.

Been there and done that Thank You

Rant done.....
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Old 10-22-2013, 03:54 PM   #25
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Originally Posted by reetired View Post
I lived in the east bay prior to moving to NY. Nohrs or whatever they go by now used to be in Castro Valley/San Leandro.

Bought our RV from JC'S out in Livermore. Had problems with it from the day we drove it away! Did I mention JC'S went belly up?

Your Trillium should have a warranty for the problems inside. Cracks in the shell is probably from sitting in the blazing heat near that racetrack! Cracks any where would be unacceptable for something that is brand new!

I'm glad no one was hurt or worse when the tire flew off! Hwy 17 can be tricky with all tires secured.

It would be so simple just to swap it for another...but there isn't another to swap with! I went to look at the bathroom/shower model which wasn't there. There were 3 other models period. Hmmmm
Didn't feel right to me.

I hope this all works out for you and you can enjoy the trailer.

Checking lug nuts should be done every couple of hundred miles...that's just one of your walk arounds.

Great advice. Thank you. I've had so many responses. I've learned a lot. Thanks everyone. marian
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Old 10-22-2013, 07:17 PM   #26
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Sorry I can't comment on your Trillium specific issues since I have a Bigfoot but as others have said, checking the lug nuts frequently is a must. I have steel wheels on my BF and as part of my hook-up routine, or at the beginning of each day's journey, I check the lugs and the nut holding the ball to the ball mount. I recommend carrying a torque wrench for checking the lugs. You'd be surprised how often the lugs and the ball nut start to work their way loose, especially on rough, twisty roads.
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Old 10-23-2013, 07:17 AM   #27
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Thanks for the info! marian
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Old 10-23-2013, 01:30 PM   #28
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So far the dealer has been good about taking care of everything we've brought to his attention. I'm hoping to get the rest of this resolved so we can enjoy the trailer. marianb
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