When I first got my Sprinter Van and went to get it on the road I ran into problems with the inspections process here in Missouri.
For some reason we have both a Safety and Emissions inspection required to get plates and they happen at different locations?
Trying to get the Emissions inspection I was told I was over the
Weight Threshold somehow,Well the Sprinter was not me.and that I was exempt from needing the inspection.
So I went to a DMV office and they told me I needed an exemption certificate. So I went back to the inspection station,got a certificate that they of course had not given me before?
Went back to DMV and I bet you know what happens?
Long story short,I left and went to a different DMV office and threw the whole thing at them.
They asked if I had by any chance been to a certain other DMV office already and mentioned the one I had started at?
Evidently the woman running that 1st office is notorious for causing headaches and has her own way of interpreting the rules.
I paid my money and walked out with my new plates,10 minutes tops.
What I am getting at is maybe the same kind of thing has you in its grip?
The DMV people here have absolute job security and some seem to have no concern at all for the people they are paid to serve who also are the ones who pay them really.
Good Luck
Ed