Seriously considering new Parkliner - help please - Page 3 - Fiberglass RV


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Old 01-21-2015, 02:59 PM   #29
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Thanks all - I am still trying to get in touch with Chandler - anybody have a way to get in touch?
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Old 01-21-2015, 06:17 PM   #30
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Bryan, try emailing Tom Bass at "tombass336@gmail.com", he is a wealth of information
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Old 01-21-2015, 06:25 PM   #31
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I think of how fun this would be if you need warranty work out of them
"I am still trying to get in touch with Chandler"
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Old 01-21-2015, 06:30 PM   #32
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Bsedwebt - just sent you a PM.


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Old 01-21-2015, 07:15 PM   #33
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Thanks all - I have been in contact with him and discussing details - now I am being told PAYMENT IN FULL UP FRONT because it is a custom request - I do not think it is that custom - I would supply a 12v/110v fridge that will fit the factory hole and under seat a/c unit that will fit the factory hole, custom hinges, custom knobs, upholstery and flooring and there would be an ESCAPE REAR WINDOW not an escape hatch. They would delete curtains and rods, batteries, wheels, etc. which are all bolt on items that I would install them when I get there to pick it up and as I go along. He says a custom unit would be impossible to sell so that is why full payment is needed up front. I say it would not be impossible to sell - especially if he has a deposit for thousands of dollars - it would sell really quick for a discount.
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Old 01-21-2015, 09:00 PM   #34
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Originally Posted by Ken C View Post
I think of how fun this would be if you need warranty work out of them
"I am still trying to get in touch with Chandler"
Was just thinking the exact same thing.

I guess I just don't understand the attraction to doing biz with such a company. When there are a number of very nice alternative fiberglass trailer manufactures out there - some of who have made a real name for themselves due to their high level of customer service.
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Old 01-21-2015, 11:35 PM   #35
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Because Carol some of us really like the design and it is a well made trailer. If mine got totaled I wouldn't think twice about another one. The only other brand I would seriously consider is an Escape and they are a lot more expensive. Scamps, well other then the deluxe units some of us don't care for the way they look with the riveted in cabinets and the exterior look of the rivet caps and Casita's the 16 lack's sufficient headroom for most and not everyone can haul the 17' units.
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Old 01-22-2015, 05:45 AM   #36
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Because Carol some of us really like the design and it is a well made trailer. If mine got totaled I wouldn't think twice about another one. The only other brand I would seriously consider is an Escape and they are a lot more expensive. Scamps, well other then the deluxe units some of us don't care for the way they look with the riveted in cabinets and the exterior look of the rivet caps and Casita's the 16 lack's sufficient headroom for most and not everyone can haul the 17' units.

I agree 100%! I'd buy a new one in a minute if something happened to mine. Even the 17' Casita has less interior space than the ParkLiner. It felt much more cramped. The Scamp I sold (2006) had no where near the build quality of the ParkLiner. and of course felt much, much smaller.



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Old 01-22-2015, 06:16 AM   #37
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Carol, if you ever saw a Parkliner in person you would understand why we love them. They are such quality built trailers and offer features that the others just can't match.
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Old 01-22-2015, 07:11 AM   #38
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I mean no offense here so please take none but I am trying to see the difference here. When the same type of request was made of the yet to be released Nest Caravan they responded with a flat out no and that seemed to be accepted. Here a company with less than 100 units released says ok but full payment is required it is met with a more negative response.I was not here when Scamp and Casita were at the same state of maturity as a company but I suspect their answer may have been similar.
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Old 01-22-2015, 07:39 AM   #39
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You are so right Deryk and Sid….I do know that Chandler has gone out of his way to customize the Parkliner for a number of people but it sounds like this is a heck of a lot of change. The factory is building (and my guess) paying for 1 unit at a time. I am pretty sure they can't afford to have a unit sit without being sold, just in case. Bryan, one thing is certain, these trailers are top notch quality and beautifully designed. Carol, have you noticed a theme in the Parkliner posts? We love our trailers and are happy we purchased them. You have never seen a post where someone lost money, or didn't get their trailer or felt that the quality was poor or when they got them didn't love them. I think most of us who have newer trailers have had a pretty smooth purchase.
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Old 01-22-2015, 07:52 AM   #40
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Originally Posted by bsedwebt View Post
Thanks all - I have been in contact with him and discussing details - now I am being told PAYMENT IN FULL UP FRONT because it is a custom request - I do not think it is that custom. ------------ He says a custom unit would be impossible to sell so that is why full payment is needed up front. I say it would not be impossible to sell - especially if he has a deposit for thousands of dollars - it would sell really quick for a discount.

I used to work for a "semi-custom" home builder. We knew what mods would not hurt a future sale and which others might require rework to get a home sold and negotiated a down payment commensurate. Some price between the standard down-put and full-snort is fair for both the buyer and seller. I am not surprised, but am a little disappointed that PL will not take the time to figure out what that price is. Maybe they are doing all they can and need to concentrate on “standard” for a while though.

A couple of weeks back I met a nice couple who had purchased a new Scamp 13 last year (2014). They had certain requirements (mostly to save money), and as they related to me their Scamp Salesperson actually suggested deletions. And doing so got the unit where they bought new instead of used and everybody was happy.

I really hope PL gets things running smoothly, I would love to have one someday in the not too distant future as the layout appears to meet my needs very well. But my needs/wants will have me wanting a semi-custom unit and if it is going to be hard to get, well this is supposed to be for fun if you catch my drift.
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Old 01-22-2015, 09:38 AM   #41
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If I were in the OP's shoes I'd buy a standard park liner but have them delete the parts you didn't need. Finish it yourself or have a local RV shop do it.

I don't think they are out of line asking for 100% down for a custom unit. Sounds like they are selling all the standard units they can build. The hassle and added complexity of interrupting their standard process flow is hard to underestimate.

Speaking as a retired automotive engineer with a peripheral knowledge of quality systems, adding the variation and complexity of non-standard parts or processes greatly increases the chances for quality problems down the road.

If I were running a tiny company like park liner or lil snoozy, both I imagine struggling to build high quality trailers repeatably and control their costs, I might delete things but I sure wouldn't add anything.
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Old 01-22-2015, 10:19 AM   #42
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Originally Posted by Pat in Michigan View Post
Carol, if you ever saw a Parkliner in person you would understand why we love them. They are such quality built trailers and offer features that the others just can't match.
I HAVE actually seen more than one up close and personal!

My point is/was that at some point in life some of us come to the realization that paying a bit more for a product to a company that has a solid customer service record is worth it if it means avoiding the frustration of having to worry about whether or not the people who made the product will actually answer the phone or even be in biz to be able to fix it under warranty should you have a problem with it.

Personally would seriously consider a well loved used trailer of another brand than buying a new trailer from a company with such a poor customer service record.

But I appreciate we all have a different threshold as to what we are willing to gamble and what level of customer service we are willing to live with.
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