Originally Posted by Dave Fish
You may have a broken or missing spring. Ours lays flat towards rhe door but has a spring to hold ot against the wall when not in use.
Mine may have been installed incorrectly at that. There isn't room for it to fold towards the door and not touch the door which is what the problem is. You can see what it's done to the door. I took it off and there is a clean up mess to deal with also. So I get to try out my new silicone remover. I already used the Evap O Rust on the bracket.
I think the picture is rotated incorrectly but you can still see how deep it has dented the aluminum.