Warranty Work - Fiberglass RV


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Old 02-13-2006, 05:08 PM   #1
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Trailer: 2005 17 ft Casita Spirit Deluxe
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We have had our 2005 17 SD since September. We experienced some very heavy rain here in Northern California around the holidays. Picked up the Casita this weekend to get ready for camping over Presidents' Day weekend and discovered that the floor in the entry area was very wet. The bottom of the carpeted walls were not wet so we can't figure out where the water is coming from. Called Jonathan at the factory and he told us to take it to reputable repair place, have the tech call him so he can authorize service and then proceed to get the work done at no cost to us. Has anyone had exprience with this procedure? Did everything work out ok? Need less to say, we are a bit upset about the leak and worried that we may have damage to the vinyl floor covering so any assurance you can give us would be appreciated.
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Old 02-13-2006, 05:36 PM   #2
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Toodie, any through-hull hole is suspect. Water can run a very long distance in a trailer before it hits a spot where it can drip. I had a leak in my '02 Scamp from the escape hatch on the top. As it turned out, three of the screws had silicone that hadn't properly sealed the screwhead and it allowed water to leak in. Fortunately for me, I was inside and could see where it was dripping from and follow it back. It was interesting finding the actual leak tho!

So, it could be the top seal on the door, it could be a vent, fantastic fan, air conditioner, clogged window weep holes, or just a rivet or screw that isn't well sealed.

Anyway, a reputable RV dealer will figure it out for you.

Roger
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Old 02-15-2006, 05:42 PM   #3
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Quote:
We have had our 2005 17 SD since September. We experienced some very heavy rain here in Northern California around the holidays. Picked up the Casita this weekend to get ready for camping over Presidents' Day weekend and discovered that the floor in the entry area was very wet. The bottom of the carpeted walls were not wet so we can't figure out where the water is coming from. Called Jonathan at the factory and he told us to take it to reputable repair place, have the tech call him so he can authorize service and then proceed to get the work done at no cost to us. Has anyone had exprience with this procedure? Did everything work out ok? Need less to say, we are a bit upset about the leak and worried that we may have damage to the vinyl floor covering so any assurance you can give us would be appreciated.
I had several issues that really upset me on my New 2003 Casita and called Casita while it was under warrenty. The awning would not go in, the refrigerator would not work on DC, and a couple more little issues.

Casita had me go to my local RV service center and, like you, said have them call Casita. I took mine into Delta RV in Paso Robles, CA and they did call Casita. They called Casita with a report of what was wrong and Casita authorized them to fix it. Delta RV is familiar with FiberglassRVs, ordered the parts and made the repairs. It came out perfect. I have had this (my second) Casita for two years and everything is working they way I had hoped.

This year I had Delta RV install a satellite Dish Network dome antenna. It came out so good, my brother drove down from Tacoma, WA to have his installed.

I hope this helps,
Michael

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Old 02-15-2006, 05:48 PM   #4
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Casita is great at backing their product. As you know, it would be impossible for them to pick up your Casita or have you drive it back to Texas. I think they have really come up with a good solution for warrenty work. It gives you the opportunity to see and OK the work.
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