Atwood tankless water heater, has anyone oredered one? I did....... - Page 2 - Fiberglass RV


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Old 05-01-2013, 06:29 AM   #15
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Jeremy, any chance you can post the pictures of the damage? The ones you sent to American RV??
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Old 05-01-2013, 12:12 PM   #16
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Cindy, that sounds like a good company. Last fall I ordered a new Yamaha 200 watt inverter generator from a company off of eBay, wish I remembered their name, but they had an even better price than advertised on eBay after calling them. I ordered one, and when it arrived, it was damaged badly in shipping. I called them about it, and they immediately shipped me another one, so for a moment, I had two of them as well. They dealt with ups themselves. I will have to look up their company name, because they were great!
Here are some pictures which I sent American RV. Not sure the order I am going to post them, but one will show the internal components. That picture, you can see the copper heat exchanger, the one with the copper tubes coiling around it. It is smashed in the area where the burner contacted it. It had to move about a half inch just to contact the heat exchanger. Also, what you can't see from the picture, is what looks like the igniter and it appears that it may have been bent. There are also several gas tubes and water lines that would have been impacted as well. That concerned me, even though I was told everything was ok with the unit, just from looking at my pictures.
I don't think I would want to have to worry about the longevity and safety of this unit had I gone ahead and installed it. I would constantly wondered if or when something bad would happen.
Another picture shows the scratches, some are deep, as well as a sharp dent that is about the size of a quarter, and about a quarter inch deep. The box this unit was packaged in was nearly flawless. In no way could the scratches or dent happened while inside this box.
Another picture shows the inlet and outlet tubes, one of which is bent downward. Atwoods email to American rv said this happened during shipping, no way, as that part is protected well in the box, and would surely have damaged the box in that area.
Another picture shows some of the water pouring out. I took this is after I had removed it from the box, and turned it right side up when it poured out most of the water on my laminate kitchen floor.
Some other things you cant see in the picture are 5 or 6 lose screws around the perimeter of the unit. They were striped and could not tighten, and rattled if you taped on them. There was also an electrical sensor with a loose connection, that would surely have failed at some point.

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Old 05-01-2013, 12:16 PM   #17
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The second picture, which shows the inlet and outlet tubes, is the one that has the deep dimpled dent in it, looks worse in person.
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Old 07-13-2013, 11:17 PM   #18
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So how well does it work? I would like to do an instant heat water heater but for me $800 is too much to replace the existing "just because".
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Old 07-14-2013, 06:21 AM   #19
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Thanks for the input Jeremy on American RV. I am removing them from my suppliers list, for now will use my Atwood with a AC heater stick in it. In the past after I fired up the propane by the time I got set up and ready to relax my water was hot. Im used to Navy showers so hot water was never an issue. Good luck as it seems you are on the home stretch now.
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Old 03-01-2014, 04:29 PM   #20
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How's the tankless water heater?

I recently purchased a bigfoot B-19DLX and have suspicions that the tank is leaking. I am hoping the gap between the heater and the shell is the source of my wet floor (which is now sealed). At a minimum, I have to replace the pop-off valve and may remove the whole tank to inspect. I was looking at the Girard tankless but read too many negative reviews. Now I am looking at the Atwood.

Did you get yours installed? Did you do it yourself? Does it work well? I am curious. I think these tankless units are perfect for RVs and I am surprised there are not more options on the market.

Thanks!
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Old 03-01-2014, 04:40 PM   #21
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My understanding of "tankless" water heaters is that you have to run water for some seconds before it becomes hot. Might not be an issue if you camp with full hookups, but if you boondock you don't want to be pouring water down the drain and filling your grey tank.
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Old 03-01-2014, 04:44 PM   #22
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I have not yet installed it, so I can't really say yet. I plan in the next few weeks to get back to the project. Life, the cold weather and a new baby slowed things down a bit, lol! At least I have a good jump on the project from last summer, so I am exited to get back to it. I will definitely keep you posted, the atwood tankless water heater is one thing I am most looking forward to working well.
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Old 03-01-2014, 04:44 PM   #23
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As your site name indicates, Tankless water heaters are the Hogzilla of the RV water heater world. They cost a lot more, use a lot of LP gas, so much so that your existing lines may have to be enlarged, and, as mentioned, there are some service issues reported.

They are great for $200k motorhomes where amenities include a stand up 2 person shower and spa, backed up with a 120 gallon water tank or a water & drain hook-up at the local RV Resort, but in FGRV's, not so useful.

Most 6 gallon water heaters will deliver a tank of hot water within 15 minutes. If you turn it on as soon as you are parked you will have hot water before you are done with set up.

BTW: Those little tankless water heaters that mount on the wall and cost about $125.... There are illegal and unsafe for inside RV use.
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Old 03-01-2014, 06:37 PM   #24
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I had an Atwood tankless in my Lance 1575, you adjust the temperature via flow, the slower flow the warmer the water, the faster flow, cooler. You do not use any cold water and it gets too hot to shower with. Glad I sold it and the trailer.
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