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Old 05-29-2017, 05:13 PM   #1
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Name: Sherri
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New Request for Membership

Hello Admins,
I recommended a friend to our community over a week ago. Her name is Lynnette Birch and her user name is oneabandit. As of yet, she is unable to post or see the different forums. I tried the database and her username is not included. Any suggestions? Thanks in advance.
Sherri
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Old 05-29-2017, 05:19 PM   #2
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Quote:
Originally Posted by Sherritini View Post
Hello Admins,
I recommended a friend to our community over a week ago. Her name is Lynnette Birch and her user name is oneabandit. As of yet, she is unable to post or see the different forums. I tried the database and her username is not included. Any suggestions? Thanks in advance.
Sherri
Sherri,
Has she been able to log on? Perhaps she didn't complete the registration process completely?
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Old 05-29-2017, 10:26 PM   #3
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Name: Mary
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I'm not finding that username. Even an incomplete registration would show up in the version of the database that I can see.

Is it possible she's registering for FiberglassRVs-4-Sale instead of us? Sometimes people get confused since their name is similar...

She can use the "contact us" link at the bottom of this screen and we can look into it further.
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Old 05-30-2017, 03:35 AM   #4
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Name: Sherri
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Thanks Mary!

I am sure you are right....either wrong forum or she is not looking for the welcome email. I forgot that part of the sign up process. Thanks for responding so quickly.
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