Registry Photo Issue - Fiberglass RV


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Old 06-09-2016, 08:23 PM   #1
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Registry Photo Issue

I have been trying to add a photo to my registry. I have tried several ways from two different browsers. I reduced the size of the picture. I even created a new picture using a screen grab. As far as I can tell, the privacy setting associated with the picture is public. No matter what I do, the picture shows up as a blank with a question mark. I previously loaded the same picture to a thread without issue.

I'm stuck. Any ideas?
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Old 02-19-2017, 10:52 AM   #2
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Broken images upload in the registry

I am having the same problem Jon. I had several registry images and went to add more a couple of weeks ago and the images came up blank like you said. So I deleted my registry/my trailer (not my account) and started over but it won't take any of my images. I tried again just now to update my registery and the same thing. Even tried a number of different photos. I checked the file sizes which were within the size limits and I even tried converting them to gifs instead of jpegs but that didn't work either. Maybe the admin can help???
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Old 02-19-2017, 10:56 AM   #3
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Jon after looking at your registry looks like you got the issue resolved. Any ideas?
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Old 02-19-2017, 02:35 PM   #4
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Johnny, I never did figure it out. I was trying to add a couple of new pictures. Finally gave up. I haven't tried again since I last posted in this thread. The pictures in the registry are from several years ago.
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Old 02-19-2017, 05:35 PM   #5
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I am having the same issue. By any chance are you guys using an iPad?
Sid
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Old 02-19-2017, 05:42 PM   #6
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I'm working from a MacBook. I'm running an older operating system, and can't upgrade, which seems to be causing a variety of issues. No idea if this is one of them. Going to have to bite the bullet and get a new computer soon...
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Old 02-19-2017, 05:56 PM   #7
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I'm running on a newer iPad Air with the latest iOS. It might just be a issue with Apple.
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Old 02-19-2017, 06:19 PM   #8
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Quote:
Originally Posted by Jon in AZ View Post
I'm working from a MacBook. I'm running an older operating system, and can't upgrade, which seems to be causing a variety of issues. No idea if this is one of them. Going to have to bite the bullet and get a new computer soon...
Jon I am using a Windows 10 desktop, have also tried from a laptop, and both Android tablets and phones. I can upload pictures just fine in a thread post, so I think it an issue with the fiberglassrv.com server or back end software engine, most likely a permissions setting issue not set correctly for file uploads or the wrong file type. Hopefully the admins will chime in and try to address the issue.
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Old 02-19-2017, 07:34 PM   #9
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At the bottom of this and every page is "Contact Us".
I would post this issue to admin there.
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Screen Shot 2017-02-19 at 5.33.01 PM.png  
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Old 02-19-2017, 07:52 PM   #10
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Thanks Glenn
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Old 02-19-2017, 09:11 PM   #11
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It won't make any difference. "Contact us" is usually me, and I'm reading this thread...and don't know why it's a problem. (I'm an admin, but in this case the best I can do is alert my supervisors.) Sorry.
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Old 02-19-2017, 09:24 PM   #12
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Mary,
I can upload images just fine in a thread post, but in the registry it doesn't show up and the popup afterwards acts like its loading but never does. I believe it may be a permissions issue as I stated above (I build websites) but I could be wrong.
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Old 02-21-2017, 01:42 AM   #13
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Thanks, Johnny. I don't have the keys to that part of the site. I'll pass the info to the tech guys...and keep my fingers crossed.
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Old 02-21-2017, 04:22 PM   #14
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I'm sorry you're having trouble.. I just did a quick test and was able to add registry images so we need to do some further digging. Can you tell me:

what image type you are trying to add?
What browser you are using?
What size image?
What sort of error message you get?
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