A Brake Controller Story - Fiberglass RV


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-15-2017, 02:05 PM   #1
Raz
Senior Member
 
Raz's Avatar
 
Name: Raz
Trailer: Trillium 2010
Vermont
Posts: 4,027
A Brake Controller Story

A few weeks ago I noticed I was unable to set my Prodigy brake controller to a fixed voltage. The problem appeared to be a dirty or noisy potentiometer. The unit, an original Prodigy with the red LED readout, was bought in 2004. A little electronic cleaner should solve the problem but the unit was sealed with tamper proof screws. Before I fired up the drill press I decided to call Tekonsha. After a few phone tree minutes I chatted with a tech who issued me a case number and said I should send them the old unit and they would take care of it. Today, 10 days from my initial contact, FedEx dropped off my replacement. I expected a refurbished unit similar to what I sent in. What I received is a new Prodigy P2. I'm very impressed. Thank you Tekonsha. Service like that needs to be shared. Raz
__________________

__________________
Raz is offline   Reply With Quote
Old 08-15-2017, 02:30 PM   #2
Senior Member
 
Name: Joe
Trailer: 1999 Casita 17' SD
Ohio
Posts: 541
Thank you for sharing!
__________________

__________________
Joe Romas is offline   Reply With Quote
Old 08-15-2017, 02:34 PM   #3
Senior Member
 
Name: Darral
Trailer: Scamp Standard 13' 2010
Tennessee
Posts: 1,433
That's SUPER Raz. I have the Tekonsha and that's security knowing they take care of their own. PLUS, you posted a major "positive" about a manufacturer. Seems we only here the BAD on here. So yours is an uplifting post.

Thanks again!
__________________
Darral T. is offline   Reply With Quote
Old 08-15-2017, 04:39 PM   #4
Senior Member
 
floyd's Avatar
 
Name: Floyd
Trailer: 2004 13 ft Scamp Custom Deluxe
IllAnnoy
Posts: 5,937
Registry
I have three of them, the oldest is maybe 17YO.
Good to know!
__________________
floyd is offline   Reply With Quote
Old 08-16-2017, 12:55 PM   #5
Senior Member
 
Name: Jann
Trailer: Casita
Colorado
Posts: 278
Quote:
Originally Posted by Raz View Post
A few weeks ago I noticed I was unable to set my Prodigy brake controller to a fixed voltage. The problem appeared to be a dirty or noisy potentiometer. The unit, an original Prodigy with the red LED readout, was bought in 2004. A little electronic cleaner should solve the problem but the unit was sealed with tamper proof screws. Before I fired up the drill press I decided to call Tekonsha. After a few phone tree minutes I chatted with a tech who issued me a case number and said I should send them the old unit and they would take care of it. Today, 10 days from my initial contact, FedEx dropped off my replacement. I expected a refurbished unit similar to what I sent in. What I received is a new Prodigy P2. I'm very impressed. Thank you Tekonsha. Service like that needs to be shared. Raz
We had a Tekonsha installed and we've never been able to get a set number. When hitting the brakes it jumps all over. Now I know what to do. It is only 14 months old. Thanks.
__________________
Jann Todd is offline   Reply With Quote
Old 08-16-2017, 05:28 PM   #6
Senior Member
 
Name: Gordon
Trailer: Scamp (16 Std Layout 4) with '15 Toyota Sienna LE Tug
North Carolina
Posts: 1,858
Fantastic Fan is another company that seems to get consistent high marks for customer service. So much, in fact, that it might persuade me to buy that brand over another even if it happened to be a slightly inferior product. I thought that when Dometic acquired them, the tradition of stellar customer service might come to an end, but my recent experience seems to prove otherwise.

Last week I pulled the screen off my fan for only the second time since I bought my Scamp new in Sept 2015. Despite being very careful and doing it as described in the manual, one of the tabs that holds it in place broke so there was a gap when I put it back. Since it was still in the warranty period, I called them and they sent out a replacement at no charge (3 day UPS). I did not even have to prove it was under warranty.

Now, just this week, I notice that the plastic filter holder on my Dometic Air Conditioner also has a tab broken off, so it does not seal and incoming air can by bypass the filter. It is also under warranty.. lets see how this one turns out.
__________________
gordon2 is online now   Reply With Quote
Old 08-16-2017, 09:14 PM   #7
Senior Member
 
floyd's Avatar
 
Name: Floyd
Trailer: 2004 13 ft Scamp Custom Deluxe
IllAnnoy
Posts: 5,937
Registry
Quote:
Originally Posted by Jann Todd View Post
We had a Tekonsha installed and we've never been able to get a set number. When hitting the brakes it jumps all over. Now I know what to do. It is only 14 months old. Thanks.
Its not clear to me what you mean by "jumps all over" but the numbers normally fluctuate while the pedal is being moved based on the brake pressure applied.
Look here, there are several good videos... Go to the space marked "Search Videos" and type in the word "prodigy"

Tekonsha - Video Library
__________________
floyd is offline   Reply With Quote
Old 08-17-2017, 04:35 AM   #8
Raz
Senior Member
 
Raz's Avatar
 
Name: Raz
Trailer: Trillium 2010
Vermont
Posts: 4,027
Quote:
Originally Posted by Jann Todd View Post
We had a Tekonsha installed and we've never been able to get a set number. When hitting the brakes it jumps all over. Now I know what to do. It is only 14 months old. Thanks.
When you push the manual mode lever you should see a fixed output which can be adjusted. This is part of the set up procedure. My old prodigy would not do this because of a malfunctioning control. Once the unit is set up, the output varies depending on the braking situation hence proportional braking. I suspect your unit is fine.
__________________
Raz is offline   Reply With Quote
Old 08-17-2017, 07:42 AM   #9
Senior Member
 
Alf S.'s Avatar
 
Name: Alfred
Trailer: 2014 Escape 5.0TA / 2010 Nissan Frontier
Ontario
Posts: 3,810
Registry
Send a message via Yahoo to Alf S.
Quote:
Originally Posted by Raz View Post
When you push the manual mode lever you should see a fixed output which can be adjusted. This is part of the set up procedure. My old prodigy would not do this because of a malfunctioning control. Once the unit is set up, the output varies depending on the braking situation hence proportional braking. I suspect your unit is fine.
Hi: Raz... Our manual mode is controlled by my wife. When she grabs the door handle I know it's time to apply the brakes.
Alf S. North shore of Lake Erie
__________________
Alf S. is offline   Reply With Quote
Old 08-17-2017, 08:47 AM   #10
Senior Member
 
floyd's Avatar
 
Name: Floyd
Trailer: 2004 13 ft Scamp Custom Deluxe
IllAnnoy
Posts: 5,937
Registry
Quote:
Originally Posted by Alf S. View Post
Hi: Raz... Our manual mode is controlled by my wife. When she grabs the door handle I know it's time to apply the brakes.
Alf S. North shore of Lake Erie;wave
Do you mean the inside or outside door handle??
__________________
floyd is offline   Reply With Quote
Old 08-17-2017, 10:28 AM   #11
Raz
Senior Member
 
Raz's Avatar
 
Name: Raz
Trailer: Trillium 2010
Vermont
Posts: 4,027
Quote:
Originally Posted by Alf S. View Post
Hi: Raz... Our manual mode is controlled by my wife. When she grabs the door handle I know it's time to apply the brakes.
Alf S. North shore of Lake Erie;wave
Alf, you always make me laugh.
__________________
Raz is offline   Reply With Quote
Old 08-17-2017, 10:38 AM   #12
Senior Member
 
The Minimalist's Avatar
 
Name: Clif
Trailer: 08 Weiscraft Little Joe 14 Subaru Outback 2.5i CVT
Louisiana
Posts: 724
Registry
Quote:
Originally Posted by floyd View Post
the numbers normally fluctuate while the pedal is being moved based on the brake pressure applied.

Though there is a correlation between the pressure applied to the pedal and the output of the controller, the output is actually controlled by an accelerometer in the controller which measures the rate of deceleration of the tow vehicle and applies the appropriate voltage to the trailer brakes.

This is probably not relevant to the current discussion, but that's the way it works.
__________________
Clif
The Minimalist is offline   Reply With Quote
Old 08-17-2017, 01:50 PM   #13
Senior Member
 
floyd's Avatar
 
Name: Floyd
Trailer: 2004 13 ft Scamp Custom Deluxe
IllAnnoy
Posts: 5,937
Registry
Quote:
Originally Posted by The Minimalist View Post
Though there is a correlation between the pressure applied to the pedal and the output of the controller, the output is actually controlled by an accelerometer in the controller which measures the rate of deceleration of the tow vehicle and applies the appropriate voltage to the trailer brakes.

This is probably not relevant to the current discussion, but that's the way it works.
Good point, but unless the there is a serious brake problem, deceleration occurs in proportion to the pressure applied to the brake pedal. this brings up a few thoughts...
I have both a Prodigy and a Prodigy 2.
The original Prodigy does not respond to deceleration unless the brake pedal is depressed. Downshifting or lifting in a lower gear without braking apparently doesn't effect it.
The Prodigy 2 also requires brake pedal activation.


On my TC, the computer actually interferes with brake pressure under certain conditions. It would then respond as you say since the brake pedal is depressed but pedal pressure is not really proportional to deceleration.

So what happens when the brakes are applied by the computer alone?
I assume the brake lights are activated, but the brake pedal switch is not, giving no signal to the brake controller to activate it.
I haven't checked into this but it could be an issue with TVs which have the panic stop provision activated by obstacles in the lane ahead, since that applies brake pressure, thus deceleration due to braking, without the pedal being activated at all, unless the brake light switch is bypassed at the switch and power is supplied to the aftermarket prodigy power supply wire attached downstream of the switch.
__________________
floyd is offline   Reply With Quote
Old 08-17-2017, 03:02 PM   #14
Raz
Senior Member
 
Raz's Avatar
 
Name: Raz
Trailer: Trillium 2010
Vermont
Posts: 4,027
Don't you love it when you buy something and then find out how it does or doesn't work?
__________________

__________________
Raz is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Reese Brake controller SOLD!!! Christi V. Classified Archives 0 12-10-2005 09:30 AM
Brake Controller Gina D. Problem Solving | Owners Helping Owners 20 12-02-2005 12:45 PM
Pod Brake Controller Gina D. Classified Archives 3 11-24-2005 05:34 PM
Brake Controller Light Legacy Posts Problem Solving | Owners Helping Owners 10 04-20-2003 08:08 AM
Brake Controller Legacy Posts Modifications, Alterations and Updates 0 02-13-2003 05:20 PM

» Upcoming Events
No events scheduled in
the next 465 days.
» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 03:19 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.