New axle for 2015 Scamp 13 - Page 6 - Fiberglass RV


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Old 12-10-2015, 09:48 PM   #71
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Trailer: 2004 13 ft Scamp Custom Deluxe
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Originally Posted by Bob Miller View Post
And, for those without the tools and/or inclination, if you roll into an America's Tire -Discount Tire store, not only will they check your tire pressure and inspect for tire damage, they will, on request, also torque all of your lug nuts with a torque wrench set to the correct value. They are real bears about doing things right..


With the exception of one (now long gone) sales person, in more than 20 years, I have never been given less than perfect customer service in their shops, including free repairs to tires that I didn't even buy there.
Excellent point! I too have had nothing but excellent service from Discount Tire over the years, yet I have heard a few locals who hate them and spit at the sound of their name.
I guess that's just part of the cost of success... Some companies might just identify with this song...

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Old 12-11-2015, 07:53 AM   #72
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We've always used Discount Tire and love them, both for their prices and their service. I recently put a new set of tires on my wife's car. I never buy the protection plan on our tires, and have never needed them. Until my wife somehow picked up a screw last week. So I took her car in on Monday, expecting to spend $140 on a new tire. When the salesman asked me if we had bought the protection plan on the tires, I said nope, we did not. And he said, would you like to now? So I ended up buying the $60 protection plan rather than a $140 tire, and got my tire replaced. Now granted, they probably make more profit on the protection plan than a single tire, but that left me a very happy customer.
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Old 05-17-2016, 07:00 PM   #73
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Name: Jacob
Trailer: 2002 Scamp 16
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Update: We are currently having a third local mechanic try to figure out why the driver's side brake is dragging. Can find any documentation for this Lippert axle. I've asked Scamp for help one more time. We will see if they respond. If this doesn't do it we will be putting a new axle on the trailer. Anyone have a suggestion? I want something heavy duty, popular (for parts reasons), and I'm willing to pay for custom fab to get it installed. Thanks.
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Old 05-18-2016, 10:35 AM   #74
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I would assume the local mechanic jacked up the wheel and adjusted the brake until the wheel had some resistance to spin, and then loosened until it would spin freely. If the adjuster would not loosen enough to let it spin there may be a manufacturing defect which would be handled by Lippert. They would just send you a new brake and pay to change it out.
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Old 05-18-2016, 01:41 PM   #75
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Name: JD
Trailer: Scamp 16 Modified (BIGLY)
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It is possible that the right side or left side brake is assembled for the for the wrong direction.
On my Flexiride I bought the self adjusting brake option and so far it has been OK.
Also with the EZ Lube system the bearings might have too much grease and the bearings (read hub) might be a little warmer than usual due to being over filled.
The excess will work it's way out through the relief under the rubber cap after a while and the hubs will run as cool as expected.
Also the EZ Lube people say that their system is intended to make it easier for boat trailer users to grease the bearings after immersion and suggest hand repacking at intervals like the other systems.
The brakes will not work as well when new, but need to be worn in for maximum braking force.
Mine are good to go after about 1000 miles and three or four short trips.
I don't know about the relative merits of Lippert vs any of the others, but my Flexiride I replaced the AL-KO with seems to be very nice and has replaceable arms and can be adjusted up or down for ride heigth which is why I chose them.
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Old 05-18-2016, 02:50 PM   #76
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http://www.lci1.com/assets/content/s...ers-Manual.pdf
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Old 05-18-2016, 03:20 PM   #77
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Trailer: 2015 Scamp (16 Std Layout 4) with '15 Toyota Sienna LE Tug
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Originally Posted by stevebaz View Post
Interesting.. According to Lippert, we have to take the trailer to a certified service center to have the bearings replaced. I guess my warranty is void.

(Excerpts from the manual. Bold is by me. not Lippert)

NOTE: Bearings must always be replaced in sets of one cone and one cup.
...
Note: Replacing the bearing cup is a very precise process. The cup must be perfectly seated when replaced. If the cup is not seated correctly, damage to the assembly may not be covered by the warranty. Consult Lippert Components, Inc. prior to replacing bearing and bearing cup. The trailer should be taken to a certified service center for this work to be done.
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Old 05-18-2016, 05:47 PM   #78
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should be not must be.
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Old 05-18-2016, 05:54 PM   #79
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should be not must be.

Lawyers..
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Old 06-02-2016, 07:06 PM   #80
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Name: Jacob
Trailer: 2002 Scamp 16
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Resolved

Hi All, just wanted to post the "end" of this little saga.

During the "third mechanic" episode, he took it apart, cleaned it, and said, "I wonder if there is supposed to be three springs in here or two" (might have been three or four). I told him to stop and I'd find a blow-up diagram. Also told him to take the other side apart and compare them (he never did). At this point I don't remember if Scamp sent me an axle manual, or not. Looked again, couldn't find it on Lippert's site, sent a fairly nasty email to Scamp telling them that I'm done trying to fix it, I want the break assembly replaced (mechanic's suggestion). Scamp responded, "Lippert (or whomever) is sending one". I asked for expedited shipping and was quoted "~$125.00 bucks for overnight". I OK'd it. Parts arrived, and sure enough a spring was missing from the bottom-rear of the driver's side break assembly. There has clearly never been one on the original assembly (no marks, wear, etc.) Put the new assembly on, went on my trip. Problem solved. No heat, no squealing.

But, I was under the impression (from the syntax of emails from Scamp) that the parts were warrantied and I was to pay $125.00 for shipping. Today the invoice came in the mail. I was charged about $80.00 for overnight and about $45.00 for the assembly.

Breakdown: I was delivered a brand new trailer with a brake assembly that was hanging up for 1300 miles, then proceeded to tear my hair, pester people, and pay a total (including mechanic costs) of ~$355.00 to remedy the issue out of my own pocket for a $10 spring.

So, if you buy a new Scamp I suggest that you have some savings, a lot of free time, and no definite plans to use the camper for the first 10 months. The above is what really happened. For those of you that had "wonderful experiences" with Scamp I suppose that I envy you. I will not however, deal with them again. Your mileage may and hopefully will vary.

Thanks for the help and advice all!
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Old 06-03-2016, 02:03 PM   #81
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Name: Steve
Trailer: Scamp 13
California
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Jacob,

I am glad the axle is properly repaired now and you can have good and safe travels. However you feel with Scamp and Lippert and the human beings that let you down I hope you can let it go and enjoy your travels.

I just bought a brand new truck, my first one in my 57 years and the USA factory couldn't manage to properly fill the front and rear axle, the automatic transmission, torque the leaf spring U bolts and grease the driveshaft. They spend millions if not billions on QC programs and can't get it right all the time. I felt left down too.

Maybe evolution will fix the human equation. I'm sure I won't see it in my lifetime.
Best wishes and safe travels.
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Old 06-03-2016, 04:13 PM   #82
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Trailer: 2004 13 ft Scamp Custom Deluxe
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Quote:
Originally Posted by jacobconroy View Post
Hi All, just wanted to post the "end" of this little saga.

During the "third mechanic" episode, he took it apart, cleaned it, and said, "I wonder if there is supposed to be three springs in here or two" (might have been three or four). I told him to stop and I'd find a blow-up diagram. Also told him to take the other side apart and compare them (he never did). At this point I don't remember if Scamp sent me an axle manual, or not. Looked again, couldn't find it on Lippert's site, sent a fairly nasty email to Scamp telling them that I'm done trying to fix it, I want the break assembly replaced (mechanic's suggestion). Scamp responded, "Lippert (or whomever) is sending one". I asked for expedited shipping and was quoted "~$125.00 bucks for overnight". I OK'd it. Parts arrived, and sure enough a spring was missing from the bottom-rear of the driver's side break assembly. There has clearly never been one on the original assembly (no marks, wear, etc.) Put the new assembly on, went on my trip. Problem solved. No heat, no squealing.

But, I was under the impression (from the syntax of emails from Scamp) that the parts were warrantied and I was to pay $125.00 for shipping. Today the invoice came in the mail. I was charged about $80.00 for overnight and about $45.00 for the assembly.

Breakdown: I was delivered a brand new trailer with a brake assembly that was hanging up for 1300 miles, then proceeded to tear my hair, pester people, and pay a total (including mechanic costs) of ~$355.00 to remedy the issue out of my own pocket for a $10 spring.

So, if you buy a new Scamp I suggest that you have some savings, a lot of free time, and no definite plans to use the camper for the first 10 months. The above is what really happened. For those of you that had "wonderful experiences" with Scamp I suppose that I envy you. I will not however, deal with them again. Your mileage may and hopefully will vary.

Thanks for the help and advice all!
Was the invoice from Lippert? If so, did you call and explain to them that it was a warranty issue?
Did you say that your mechanic didn't know whether there should be a spring in place and refused to look at the other side to check?
If you call Lippert axle they may reimburse you. call the number on the invoice and explain your situation.
BTW... A 30 second search brought up this picture....

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Old 06-03-2016, 05:14 PM   #83
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But that's a hydraulic brake. A search on etrailer brings up plenty of electric brake pictures that can be enlarged. Their spring locations are different.
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Old 06-03-2016, 06:21 PM   #84
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Originally Posted by mary and bob View Post
But that's a hydraulic brake. A search on etrailer brings up plenty of electric brake pictures that can be enlarged. Their spring locations are different.
Actually you are right, I picked too hastily from a Dexter images page ...I'll fix it!
....now its the one I meant to click on thanx!
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