Originally Posted by wjquigs
..........I disagree with Tom that nobody knows how to fix hybrids. In my conversations with service people at the two different dealers we've been to for service (it goes in every 10k miles), they clearly had extensive training from Ford. Plus, if the electric system fails completely, you basically have a pretty standard 4-cylinder gas engine with an admittedly strange transmission................Bill
Bill, my posting was based on 6 years of reading the GreenHybrid and Yahoo Escape
forums. While it seems logical that if the hybrid portion failed you could just drive on gas, that is not the case. For instance, a common Escape
failure is the electric water pump in the electronics system and the whole vehicle dies to protect the expensive DC-DC converter and motor generator
As far as training, all we have are anecdotes. An interesting case was Gary G., a person that I would describe as a rabidly knowledgeable hybrid fan who paid the Ford dealer $1200 to fix an intermittent problem that threw a host of computer fault codes. When the dust settled, all that was wrong was a bad $14 relay.