I did complain several months ago with a lengthy email, and eventually got a reply. Will see if I still have it. I also suggested they tighten up quality control, or predicted they would start losing business. I got the feeling they seldom dealt with people who have considerable RV experience. Since 1971 this is the 5th new unit we have purchased, and I will admit several have had some quality control issues. The old Jayco's were best quality, and a Forest River 5th wheel in 2005 was the worst.
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