waiting for my parkliner - Page 2 - Fiberglass RV


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Old 01-15-2014, 06:25 PM   #15
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Congrats Laurel, on the great news.
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Old 01-15-2014, 06:40 PM   #16
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Old 01-15-2014, 06:50 PM   #17
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Great news Laurel. Congratulations! Here's wishing you safe and happy adventures!
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Old 01-15-2014, 07:51 PM   #18
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Awesome! I'm glad they are coming around. Its a small company that I really want tosee do well. I love my ParkLiner!

I can't wait till it warms up and I can start towing it with my frontier
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Old 01-15-2014, 09:26 PM   #19
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Originally Posted by LaurelMS View Post
Very Exciting News! I received a wonderful email from Chandler today and a follow up phone call from the new business consultant, Tom Bass. The email was very open and honest about the troubles at the company (wheel rub, battery, lack of communication) and how they are addressing these issues.
Cool Beans! that is great news. We've all been pulling for Parkliner, glad to read they've turned the problems around.
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Old 01-16-2014, 10:05 AM   #20
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Laurel, I'm so excited for you! We got our ParkLiner last month, and I'm loving it! Had to postpone our first planned trip due to a hospital stay for my dad, but we've had time to do some storage/convenience mods, and a sewing project or two. Will post pictures, maybe from Manatee Springs, FL next month. Meanwhile, I can say the ParkLiner is a great spot for a nap!
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Old 01-16-2014, 12:44 PM   #21
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Welcome to the family Laurel. Congrats on the new purchase. When its pouring down the rain you will just smile.
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Old 01-16-2014, 01:19 PM   #22
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We just ordered out parkliner! We are requesting to pick it up in March. My husband and I went to the factory in the fall and really liked what we saw. We have tent camped but are looking forward to switching to a camper!
Laurel, we tent camped for 40 years. Then we bought a small older trailer and fixed it up, and re-discovered camping. Then we bought a slightly bigger older camper and realized how many hidden problems there were. Then we started looking for the perfect egg. Then we bought ParkLiner #006. While we have not yet camped in it, soon that will change!

Frank
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Old 05-01-2014, 05:56 AM   #23
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We have had a bit of trouble with our Parkliner. We picked it up in March and drove about an hour to camp for the night. Once we hooked up, a pipe/tube with the water pump came undone and flooded the back lower area. We were so upset and disappointed. After about 3 hours, Chandler came out and fix it. We should have driven back the next day and had him go over everything but we didn't. On the way home through snow and rain, we discovered leaking around the fan. Chandler suggested we go to a local place and have them go over the plumbing and fix the leak, at his cost, but we really wanted him to do it. There was some talk about meeting him half way but that never happened. We have tried contacting him and Cameron but have not heard from them since mid-April. We are not mechanically inclined and bought the park liner because it seems "user-friendly." It has been a real disappointment after having a renewed sense of faith in the company. We have found a company here that is going to go over everything and fix the leak. Hopefully we will be able to put it all behind us and start enjoying our camper!
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Old 05-01-2014, 06:52 AM   #24
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Laurel your experience of a new product not being perfect happens.... my mom at retirement bought a fancy car for herself.... was goin for a drive pressed the power window button and the window came right off the track...**** happens.

Take a deep breath and moveon and enjoy the upcoming spring and go camping.
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Old 05-01-2014, 09:43 AM   #25
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Yep, ten years ago I had a problem with a NEW American built vehicle the third day I owned it....

BUT: When I called the dealer the next morning to report a small fluid drip from the clutch master cylinder, they sent a driver over to my house with a loaner vehicle, picked up mine and, two days later, brought it back with a new clutch master cylinder installed, and a fresh wash job.

Customers can understand & deal with mfg problems, it's indifferent customer service that isn't acceptable, and some mfgs seem to have an abundance of that.
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Old 05-01-2014, 10:11 AM   #26
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"We have tried contacting him and Cameron but have not heard from them since mid-April."

Leaving the customer out to dry, literally in your water leaks case, is common in the archives here. A guy tried to get a hold of them on facebook for a window leak but they kept deleting his posts. So I doubt that would be a good route to try. Best of luck.
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Old 05-01-2014, 03:08 PM   #27
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Laurel,

Cameron at ParkLiner here. I just personally messaged you. Please check your private messages. Thanks!

Best, Cameron
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Old 05-06-2014, 08:18 PM   #28
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Waiting for 4 months to hear.

Cameron could you please email or call us? We have been trying since January to talk to you all about a battery tray and about having the wheel wells fixed. We've only gotten promises that it's on the way. Now it's May. Please?
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