waiting for my parkliner - Page 4 - Fiberglass RV


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Old 05-08-2014, 08:47 PM   #43
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Originally Posted by Carol H View Post
Frank why do you think its all for naught? Have you heard something that makes you think so? It looks like Cameron posted here just a few days back so they must be still in biz!
I've emailed Cameron 3 times this week Carol. If I don't hear from somebody before we travel down the highway a week from Saturday, I sure as heck am not dragging my trailer down there! It would be a waste of gas. Maybe that's the message ("don't bother coming"), I have no clue.

Frank
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Old 05-08-2014, 09:45 PM   #44
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Name: lee and katie
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Parkliner is open and building eggs!

We have been lurking here since late Feb and ordered our Parkliner early in March(4th). Because of this thread and not hearing anything since the note from them acknowledging the receipt of our deposit we drove down today (8th) from our Va house(we have a small cottage in Fl also) to see what was going on with them.

We found them open with one finished on the loading dock an one under construction. There were two frames awaiting bodies and learned there has been damage to some production tools which set the schedule back a few days.


Chandler arrived as we were leaving and told us Cameron was not with them anymore ; someone else will be handling customer and public questions.

Our opinion of Parkliner is they are a great new company with growing pains building good looking practical Eggs. We feel time will smooth out the wrinkles and improve feedback.

We were told at time of the order delivery would be in May......We do not expect it to be in May. Repairs to early units will require time out of the production line to complete and slow delivery of new units.

We hopes this helps answer some questions.

Lee and Katie
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Old 05-08-2014, 10:19 PM   #45
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Welcome to the Forum Lee.
And thanks for the update.
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Old 05-08-2014, 10:22 PM   #46
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Originally Posted by wandererlee View Post
We have been lurking here since late Feb and ordered our Parkliner early in March(4th). Because of this thread and not hearing anything since the note from them acknowledging the receipt of our deposit we drove down today (8th) from our Va house(we have a small cottage in Fl also) to see what was going on with them.

We found them open with one finished on the loading dock an one under construction. There were two frames awaiting bodies and learned there has been damage to some production tools which set the schedule back a few days.


Chandler arrived as we were leaving and told us Cameron was not with them anymore ; someone else will be handling customer and public questions.

Our opinion of Parkliner is they are a great new company with growing pains building good looking practical Eggs. We feel time will smooth out the wrinkles and improve feedback.

We were told at time of the order delivery would be in May......We do not expect it to be in May. Repairs to early units will require time out of the production line to complete and slow delivery of new units.

We hopes this helps answer some questions.

Lee and Katie

I wish you Good Luck with that.
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Old 05-08-2014, 10:39 PM   #47
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Cameron is gone?
What happened to Aaron?
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Old 05-08-2014, 11:48 PM   #48
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Cameron is gone?
What happened to Aaron?
Better Still what happened to the business consulted we heard all about that was going to help them get it together.... .....

Frank I hear your frustration just as I have heard the others before you.... wonder if you sent Cameron a PM from this forum if he might respond.... As I said he was here & posted on this thread on Monday.... edit to correct he posted on May 1
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Old 05-08-2014, 11:52 PM   #49
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Not sure Glenn, its who I dealt with from setting up my appointment to go down there as well as met me there late friday night and was back saturday morning.

I can understand the growing pains new business but not getting back to ppl is a horrible way to do business and can cost them a lot. I used to work for Fuji Films, and they had a great reputation for product but horrific to non existent customer service.... so they brought in a company to oversee that to improve their reputation.
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Old 05-09-2014, 01:33 AM   #50
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I don't own a Parkliner, but I have looked at them, and like the layout. But, with all the complaints I have read on this forum, no way would I waste my time and money on them. I wonder how many other people would have done business with this company if it were not for their poor customer service? We have only heard from those who are Parkliner owners who put their faith in this business.
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Old 05-09-2014, 06:07 AM   #51
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After Cameron posted her, we received one email from him stating he thought the problem had been resolved and asked to remind him what the issue was with our park liner. I sent him an email and never heard back. Also have not heard from Tom, the business consultant who was working with Chandler. We are going to take the camper into a local place to be fixed and gone over. We will pay then send a copy of the bill to Chandler. Maybe he will pay, maybe not. But we will enjoy our park liner and look forward to many trips and time spent in it!
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Old 05-09-2014, 06:59 AM   #52
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Its a shame, but if ParkLiner does go under the only person that Chandler will be able to blame is himself. They make a great product, but with poor attention to the customer the word will get around and a lot of potential sales won't happen.

Its too bad.
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Old 05-09-2014, 07:26 AM   #53
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Yesterday I contacted two news organizations that have covered ParkLiner. One is the local Fox news, and they got back to me. They tried calling ParkLiner and got no response (surprise!), and asked me to let them know how things work out. I also contacted Business North Carolina (which I believe is a web magazine), but they have not got back to me. I left a phone message for Chandler this morning, so we'll see what happens.

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Old 05-09-2014, 08:44 AM   #54
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Frank and all:
Did not mean to start a shower of concern! We gave Chandler our deposit on March 17, 2013 and told him that we weren't in a hurry, just wanted to lock in the current price. And both of these were accomplished: prices were locked and "not in a hurry" was interpreted in the broadest sense. After numerous missed promise dates, our pick-up date was Monday, April 7, 2014. The funny part is that we arrived at 9:30 am (after spending yet another night in Gibsonville) to find a crew of four still working on it. Galley sink was still a hole! However, we really wanted it, so we're glad we waited. Around 1:00 pm "Parker" was finally ready and we towed it home with our 2014 Honda Pilot without issue. (Didn't even know it was back there other than transmission downshifting on hills.)
Frank, the good news for you is that having spent so much time waiting in the "office" we can assure you that your name was clearly on the calendar for your service work third week in May. So don't worry, be happy! (We have been following ParklLiner chatter here on FiberglassRV for over a year so most of you are household names.)

Cap' n
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Old 05-09-2014, 08:46 AM   #55
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Linda K's website mentions an "investor" I wonder how you could go about trying to contact them for help. So if nobody picks up the phone when you need them is there really even a warranty provided I wonder. I would read up on something similar to the Magnuson–Moss Warranty Act on Wiki. Enacted by Congress in response to the widespread misuse by merchants of express warranties and disclaimers. But surprise, Parkliner customers have reported on the forum here they were never provided warranty terms and conditions in writing.
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Old 05-09-2014, 08:49 AM   #56
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Frank, the good news for you is that having spent so much time waiting in the "office" we can assure you that your name was clearly on the calendar for your service work third week in May. So don't worry, be happy! (We have been following ParklLiner chatter here on FiberglassRV for over a year so most of you are household names.)

Cap' n
Well by golly, that is good news, thanks Cap'n! Guess I can stop worrying and just get the trailer ready to haul it down there a week from tomorrow!

Thanks!

Frank
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