I received my box of, shall we say, log substitutes.
1. I thought the SS wire mesh would be heavier gauge, but for my usage it still should last for several years.
2. It took me a bit to figure out which end opens up, and I was concerned about an apparent dent near one end (thought UPS damaged it). Then I realized that the 'dent' was a purpose-made crimp to hold the door shut. Maybe they should put a little tag on that door for dummies like me, with a message: "open here".
3. The fire starters had rattled around in transit and small bits had broken off, so when I pulled the logs out of the box, the bits fell onto the floor. Some plastic wrap or a bit of newspaper wrapping might keep the starters more intact.
4. The whole thing makes me want to go build a campfire immediately! Unfortunately it's too dry here and we are under a burn ban. Must be patient....
All in all, the only things I would change are minor refinements to packaging. Looks like a good product.