Even the RV Industry Knows They Have PROBLEMS! - Fiberglass RV


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Old 07-14-2016, 11:53 AM   #1
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Even the RV Industry Knows They Have PROBLEMS!

The real is question is WILL THEY DO ANTHYING ABOUT IT OTHER THAN TALK?????

Brian Wilkins: Time to Fix the Warranty Process? | RV Business
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Old 07-15-2016, 11:08 AM   #2
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The real is question is WILL THEY DO ANTHYING ABOUT IT OTHER THAN TALK?????

Brian Wilkins: Time to Fix the Warranty Process? | RV Business


We have a Fan-Tastic Vent fan that was bought more than 9 years ago by the previous, previous owner. When we tried to start it for the first time after eight months since we bought the trailer, it wouldn't work.

We called Fan-Tastic Vent and asked to buy replacement switches--they mailed them to us FREE within 3 days. When that didn't work, we called their tech help and they spent nearly an hour on the phone with Paul, finally deciding someone had blown the fuse by reversing the fan while the blades were still turning. So they sent us a new fuse (thingy) again, free, within three days. Paul installed it and it worked fine.

They were polite, nice, friendly, eager to help, and he didn't even have to wait on the phone to talk to a human being.

We've had such good customer service / repairs / replacement parts before...but not often!

So we really agree with the author of this piece; and for that reason alone, will buy a Fan-Tastic Vent fan when we need another one. They actually do care about our time, effort, money, and their reputation for customer service.

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Old 07-15-2016, 12:44 PM   #3
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I agree! Great customer service, #Fantastic Fan!
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Old 07-15-2016, 03:31 PM   #4
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The real is question is WILL THEY DO ANTHYING ABOUT IT OTHER THAN TALK?????

Brian Wilkins: Time to Fix the Warranty Process? | RV Business
Not unless it is actually killing people or causing pollution. Why would they want to do something that could cause their insurance rates to rise?
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Old 07-15-2016, 04:22 PM   #5
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I called then and told them that my fan was making noise and they sent me a replacement within days. No questions asked. The new replacement works fine. A great company.
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Old 07-15-2016, 04:57 PM   #6
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my fantastic fan was noisy as well - I tried everything - called them - they sent a new one out asap and all is well. I did not have to jump through any hoops either.
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Old 07-16-2016, 04:24 PM   #7
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Not unless it is actually killing people or causing pollution. Why would they want to do something that could cause their insurance rates to rise?

Or cut into their profits?

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Old 03-23-2017, 02:55 AM   #8
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Not even if it is a major Problem or threat.
In our 3.5 on the road we seen 2 RVs go up in flames, because of those fridges. The new ones have a little safety switch that hopefully works.

Also long as people are so ..... I'll just leave it blank. Let me explain:
We where at a "RV Show" in Vegas (Ok was more the dealer moved their inventory to a new location) and just looking around. Found a 5th wheel with a unusual Floorplan (kitchen in the top part). So we are looking at it and all the broken stuff: Backsplash came off the wall laying over the sink, bathroom door wouldn't shut, some molding pieces laying on the floor 2' long. Then a couple walks in and in a loud voice was speaking her mind how great the unit it was and as she saw the Surround Sound she was over the top, he was ecstatic the the "SALE" was so great somewhere 80's down to only 63K. The Salesman was right behind them and the where already discussion payment option before we where out of the rig.
Unless the masses of Buyer's demand better quality / Service / Warranty nothing will change.

I won't even get started on the roofs. Seen and done plenty; in short
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Old 03-23-2017, 06:31 AM   #9
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I won't even get started on the roofs. Seen and done plenty; in short
When/if you get a molded fiberglass, your roof problems may be resolved!
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Old 03-23-2017, 06:45 AM   #10
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When/if you get a molded fiberglass, your roof problems may be resolved!
Only if there are no holes (vents A/C, etc.) in the roof (and I have yet to see such a rig).

I had a heck of a time finding a leak in my new Scamp since the water would show up in different places. Water from roof leaks in a Scamp often goes under the rat fur and insulation so there is no evidence of the leak until the water gets to the bottom of the wall coverings, usually at the floor., very far from the source. And it does not become evident until there has been an extended period of rain because it takes time for the water to get to the floor.

I might agree that molded fiberglass campers are generally more leak resistant, but don't expect all your leak problems to be resolved. The fact that water can go so far under the insulation and never been seen as it travels makes it harder to deal with at times.
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Old 03-23-2017, 01:31 PM   #11
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Any hole on a roof is a future Leak.
Though a fiberglass Roof all you have to deal with is sealing the intrusion points. Yes still can be a hassle, but doable.
The Rubber Roofs, OMG. Ever seen the 5th wheel on the highway/Interstate coming towards you and have a ballon on the roof. "Ballon" = Roof/Front Cap has a leak, rubber roof wasn't glued down correctly (most aren't) and the air starts blowing up the the rubber roof.
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Old 03-23-2017, 01:52 PM   #12
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CamperLifestyle--Mike:


Every time I see a mostly-ruined, decade-old RV of some kind for "free" on Craigslist, I feel sick. Somebody spent some money on that thing, and likely camped in it a few times and then there it sat. I know one woman in our neighborhood with TWO big RVs, both sitting. One full of mold and the new one already leaking.


And I re-vow to keep Peanut dry, clean, and to USE it each year, even if that means only Paul or me sitting in it every week to read and have a quiet lunch!


As the weather improves, so does my interest in GOING!


Paul's thinking of taking off the awning railing and sealing that up with glass...we have two sizes of canopies that work just fine...and we'd feel better sealing up those holes leaving only the Fan-Tastic Vent Fan as a potential water ingress..


We've kept Peanut VERY simple...less tech, less to deteriorate, less maintenance and replacement.


(See the thread about coolers--ice chests...we use our Coleman X-treme 5-day (ice lasted 7 days in it in the described test) and don't have a fridge--and won't be adding one.


We're a lot more likely to go and enjoy ourselves if we keep it simple. I hear you about the surround sound ecstasy and the desuetude everywhere else in the 5th wheel!


Priorities! Priorities!


I definitely feel the eggs that are standing the test of time are far better for folks like us than the new, ultra-pricey hi-tech stickie goodies! Which is why we have one now, and why we are here on FGRV!


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Old 03-23-2017, 05:31 PM   #13
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I hear you, simple is the best way of doing it.
Sometimes you have to learn the hard way though. As we started on our Fulltime adventure, I didn't want a Microwave and my wife did. Well we had one. Now in a home we don't even have one and my wife's tune is a small Camper with no luxuries that can break.
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Old 03-23-2017, 07:11 PM   #14
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I hear you, simple is the best way of doing it.
Sometimes you have to learn the hard way though. As we started on our Fulltime adventure, I didn't want a Microwave and my wife did. Well we had one. Now in a home we don't even have one and my wife's tune is a small Camper with no luxuries that can break.
In the end, who cares what someone else needs or wants? My first all-molded towable was a lot more rustic than the one I have now. But 15+ years after that first purchase, my needs/wants and budget have changed. It's ALL good. At this point, "simple" for me, isn't so much about fewer options/technology or minimizing what I choose to have... it's more about what I desire and can afford or tow. As I said, it's ALL good
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