Progressive Dynamic customer service - Fiberglass RV
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Old 04-28-2017, 07:26 PM   #1
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Progressive Dynamic customer service

The Progressive Dynamics PD4135 converter I installed in my trailer last fall had some issue with the fan control. The fan was running constantly at significant speed with the converter under no load.

I emailed PD about this, they said this was not normal, it is covered by their warranty, and they sent me a new converter section, free of charge!

No hassle, no arguing, as simple as that!

Very good customer service at Progressive Dynamics, I was impressed!

Took me about 10 minutes to swap the converter section, and now everything works as it should!

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Old 04-29-2017, 09:13 AM   #2
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Name: mark
Trailer: ,Retro by Riverside RV
California
Posts: 271
Quote:
Originally Posted by Carl V View Post
The Progressive Dynamics PD4135 converter I installed in my trailer last fall had some issue with the fan control. The fan was running constantly at significant speed with the converter under no load.

I emailed PD about this, they said this was not normal, it is covered by their warranty, and they sent me a new converter section, free of charge!

No hassle, no arguing, as simple as that!

Very good customer service at Progressive Dynamics, I was impressed!

Took me about 10 minutes to swap the converter section, and now everything works as it should!

Thanks for this post. It is refreshing to hear GOOD stories about retailers who support their customers. WELL DONE!

Mark
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Old 04-29-2017, 10:27 AM   #3
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Name: BARNEY
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Georgia
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I called progressive, got a straight answer, pdq! He and i then shot the stuff for half-hour, nice dude.
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