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Alan L. Nelson 12-18-2006 01:14 AM

I have a question regarding logging in to this forum. I have been a member now for a couple of years and periodically I can't get logged in. This seems to happen after I have not been on for a month or two. Today for example, every time I tried to log on, my password was rejected. Now this is the same password I have used since I have been on this forum. I also made sure that I was using lower case, as always, but no luck. I went through the "forgot password" process and it said that an e-mail was being sent to my address. After about half an hour, no e-mail. I tried several times to re-register, adding my middle initial to my user name, but every time, it said that the e-mail address I submitted was already used by another member. I finally set up another e-mail account and changed the spelling of my name and got a new registration. I think this gives me three registrations with you.
This is very frustrating, I use five other forums and this is the only one I have this problem with. I don't know how many times I have seen a topic that I would like to reply to but when I try to log on, I can't get on. so most times I just give up.
What can I do to avoid this problem? Using the "forgotten password" process does not work as I never get an e-mail back. You should find registrations for me under Al Nelson, (my original) Alan Nelson and the latest, Alan L. Nelson
Al Nelson

Bigfoot Mike 12-18-2006 02:00 AM

I have looked up your registrations. You have four.

One Al-Nelson AOL, one Hotmail and two Yahoo. Your 31 posts with the Hotmail account will not work and cannot send an email because of the loss we took when the site was Hacked over a year ago.

The Al Nelson AOL email account with 2 posts from April 06 should work fine. Sometimes AOL filters emails that are automatically sent from server software. I have no way of knowing if this was the issue here without spending time researching it.

The Alan Nelson from is Pending and the Alan L. Nelson from is now what you are logged in with.

From time to time someone has trouble with their account. When they email me we find and resolve the problem.

Glad you were able to get back online.

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