ParkLiner wheel wells & tires

[frank_a]

I started communicating with the company in January of this year about warranty issues, namely wheel well enlargement & battery relocation. My original plan to come down in May to get this stuff done was delayed indefinitely a week before we were leaving, and had locked in a condo.

So finally we get rescheduled for mid-July, and off I go to take the trailer down for the week they say they will need to do the work. I fly home Sunday & Gail & I return the next Friday to get the trailer. We're told we were "lucky" as they did not have to expand the wheel wells. Well, I found out why yesterday - they put smaller tires on! I didn't even notice till I went to remove the wheels yesterday to swap them out for new aluminum wheels I bought. They took the 205's off & put 185's on! Pretty cool eh? I'll have the only ParkLiner with 185's.

The stuff they did do could have easily been done in a day. Basically I just got hoodwinked.

YMMV, but be very cautious in dealings with these folks.

Frank

[DJO]

Very sorry to hear Frank. We are working on a situation with our camper at this moment. I'll elaborate later this week how it's been resolved or not.

[Mike Magee]

Are you feeling "lucky"? Probably not so much. I know I wouldn't.

How's the load carrying capacity of those 185's?

[Glenn Baglo]

I guess they will retain their BBB rating.

[frank_a]

Originally Posted by Mike Magee

How's the load carrying capacity of those 185's?

No clue. Good point, I'll have to look into that. Thanks!

Frank

[steve dunham]

It would have probably been less expensive to stay home and to have purchased a couple of 185 tires even if the cost came out of your own pocket. Unfortunately they did not give you that option . I have admiration for a man with your patience . My description of your situation would be far more graphic and laced with different adjectives

[frank_a]

I don't know if they're even trailer tires? They're Nexen SV-820.

Tire Type: Light Truck-Highway
Sidewall: Black Sidewall
Speed Rating: P
Load Index: 100
Speed Rating Translation: 94 mph
Load Index Translation: 1764 lbs.

[rabbit]

Could be one day pigs will fly and CP will stand behind his product. Until then, keep smilin'.

Jack

[Raz]

Tires are made in Korea and sold at Walmart for 90$ each.

Nexen Radial Light Truck Tires Sv820 - Buy Nexen Tires,Nexen Car Tyres,Roadstone Tyres Product on Alibaba.com

Frank I know where you are at. I went through the same stuff. It's unfortunate that they don't see the damage this kind of thing does. It will put them out of business. In my case I let folks know and I fixed the problems myself which was easier for me to do than your issue. Every time you pull into a campground you are a billboard for their product. And when folks want to know about my trailer I tell them about the poor build quality and poor customer service. Then I mention a competitor. Hang in there, Raz

[Mike Magee]

That should be plenty of load capacity, and the speed rating means you can fly along as fast as you like without worrying about the tires.

As the axle ages and sags, if the tires again start to make contact you will then have no choice but to replace (and preferably lower or move) the axle. Hopefully that won't be the case.

[Jack L]

Those 185's are each over 3/4 of an inch narrower than the 205's. I wonder how that will affect the trailer with side to side sway.

[WizWid]

Originally Posted by Mike Magee

That should be plenty of load capacity, and the speed rating means you can fly along as fast as you like without worrying about the tires.

As the axle ages and sags, if the tires again start to make contact you will then have no choice but to replace (and preferably lower or move) the axle. Hopefully that won't be the case.

What make of Axle does Parkliner use?

[Pat in Michigan]

Frank I am so sorry to hear this, sadly you have been one of their best advocates. Foolish for them to purposely do such a stupid thing. I am certainly shaking my head here in Michigan and wondering what the hell have I done!!!!!!

[frank_a]

Originally Posted by P. Raz

Tires are made in Korea and sold at Walmart for 90$ each.

Nexen Radial Light Truck Tires Sv820 - Buy Nexen Tires,Nexen Car Tyres,Roadstone Tyres Product on Alibaba.com

Frank I know where you are at. I went through the same stuff. It's unfortunate that they don't see the damage this kind of thing does. It will put them out of business. In my case I let folks know and I fixed the problems myself which was easier for me to do than your issue. Every time you pull into a campground you are a billboard for their product. And when folks want to know about my trailer I tell them about the poor build quality and poor customer service. Then I mention a competitor. Hang in there, Raz

Raz, I have more than half a mind to take a heat gun & remove the ParLiner decals. What's sad here is that we love our trailer. If the company was smart enough to be honest (#1), and support their existing customers (#2), they would have problems with growth - the good kind!

Frank

[frank_a]

Originally Posted by widgetwizard

What make of Axle does Parkliner use?

EZ Lube spindles on mine. Not a unit axle.

Frank

[frank_a]

Originally Posted by Pat in Michigan

Frank I am so sorry to hear this, sadly you have been one of their best advocates. Foolish for them to purposely do such a stupid thing. I am certainly shaking my head here in Michigan and wondering what the hell have I done!!!!!!

Thanks Pat. As I've said before, we love this trailer. But I am not pleased with being hoodwinked. All I can tell you is to just keep your eyes open. Make sure to have them show you that everything works before you take the trailer, then camp close by for 2 or 3 days, & take it right back & demand action if anything is not just right. Also, the new trailers have had the molds modified so the wheel wells are much larger, so right off, you avoid my major concern. I can't believe they "fixed" my wheel wells by giving me smaller tires!

Best of luck to you!

Frank

[deryk]

Wow! Frank I'm sorry. That is seriously messed up. Now I was told that the earlier axles are rebuildable so we shouldn't get the same problem as the axle's they are using around Thom's model. Don't know.

How did it handle on your trip back with the smaller tires?

I would seriously consider the next step and report it to their state prosecuter for consumer complaints and possibly a lawyer. The cost's you spent with travel and all would probably have covered having the wheel well's enlarged by a fiberglass company locally.

I am really sorry.

[accrete]

Originally Posted by frank_a

...They took the 205's off & put 185's on! Pretty cool eh? I'll have the only ParkLiner with 185's....

Frank, When i was doing my research for our tire rub issues back in ~fall of last year i actually found, and suggested to Chandler, a light truck 185r 14 load range C tire with an 1879 lb rating. This tire was potentially much more _tire_ than the bias ply 205 rated at ~1600 lbs that came on the PL#35.
That said, the 185's alone in NO WAY took care of the tire rub. Our wheel wells were professionally enlarged by a local marine shop with design/fabrication data from Tom at Parkliner. The work was amazing and there is no rub whatsoever even in our ~200 miles of off road adventures so far this season.

Bottom line for us, the 185LT tire was actually recommended by our local Les Schwab crew as a tire they often mount on small single axle trailers under 3500lbs like ours. We totally enjoy the ride now compared to the bias ply tires. If i have a choice i will side with LT radials for light trailer use in the future. You should be happy with the difference in towing. BUT keep an eye on those wheel wells! Our 185's were making grooves before the boat yard did their magic.

Thom

[frank_a]

Originally Posted by deryk

How did it handle on your trip back with the smaller tires?

I would seriously consider the next step and report it to their state prosecuter for consumer complaints and possibly a lawyer. The cost's you spent with travel and all would probably have covered having the wheel well's enlarged by a fiberglass company locally.

I am really sorry.

Thanks Deryk. I am really sorry too!

I ever noticed any difference in towability on the way home. Same old great tracking trailer, no change that I noticed at all.

I sent an unhappy email to Tom Bass, & must admit to being surprised that he responded. He said Chandler had made this decision & he had forwarded my email to him. Think Chandler will respond, let alone care? These guys could have a gold mine, but apparently they don't give a ray's behind.

To top it all off, I pulled the cover on our spare this morning. Guess what it is? A 205 bias belted. Guess I need to change that out.

Frank

[frank_a]

Originally Posted by accrete

Frank, When i was doing my research for our tire rub issues back in ~fall of last year i actually found, and suggested to Chandler, a light truck 185r 14 load range C tire with an 1879 lb rating. This tire was potentially much more _tire_ than the bias ply 205 rated at ~1600 lbs that came on the PL#35.
That said, the 185's alone in NO WAY took care of the tire rub. Our wheel wells were professionally enlarged by a local marine shop with design/fabrication data from Tom at Parkliner. The work was amazing and there is no rub whatsoever even in our ~200 miles of off road adventures so far this season.

Bottom line for us, the 185LT tire was actually recommended by our local Les Schwab crew as a tire they often mount on small single axle trailers under 3500lbs like ours. We totally enjoy the ride now compared to the bias ply tires. If i have a choice i will side with LT radials for light trailer use in the future. You should be happy with the difference in towing. BUT keep an eye on those wheel wells! Our 185's were making grooves before the boat yard did their magic.

Thom

Aha, so you're the culprit! . Really, that's good to know Thom, & makes me feel somewhat better. Those 185's are still less than 2 fingers from my wheel wells. It almost looks tighter!

Any chance your glass shop would still have the design/fabrication data from Tom at Parkliner? It would be good to have if I could get it. Bottom line is I'm on my own at this point.

Thanks!

Frank