Lots of people post the same topic more than once...a time or two. Oh, good, you contacted them and are moving the other reply! That's super!
Awning. So there's a definite problem with the railing, which tells me if you take it off you're not losing anything valuable, but gaining value instead (I mean personal value, not necessarily to anyone else or for money). I'd say go for it.
Those bolts sound obnoxious!
So many pop-ups! I spent some real time looking at LOTS of them; in the end we got the Z-shades because they were local enough we didn't have to have them shipped, and we were able to go and "touch" them before deciding. They were so cheap we got two little ones and a big one. We use both sizes at different times, and even all three once in a while. We use bungee cords and we were using milk jugs but have switched to gallon bleach bottles to fill with water as ballast weights. One bungee hooked on each corner, wrapped around the leg a few times and then hooked to the gallon handle. Works surprisingly well. They aren't the sturdiest things on earth, but they're better than we expected for the price. BUT--they had limited colors. I wanted white, and we had to get blue. Could be a lot worse. Coulda been a sports team we don't even like. (We wouldn't have bought them in that case, though, there are too many alternatives out there.)
We could fill the bottles with dry sand if we had to. We empty them before we travel, of course, so hauling this ballast is super
light. I do like the "flip top" caps that are attached, though. The milk jug caps had to be screwed on and off and were easily dropped and lost. Also milk jugs deteriorate in sunlight...these seem sturdier. I made some labels on my printer: "Ballast Bottle." Used clear packing tape to put them on and keep them dry.
Sounds like you're working well on this!
Kai
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