Craftsman Tools

[rbryan]

Originally Posted by floyd

Amen!
As detestable as theft really is, I think vandalism is an even worse form of disrespect. Heck, at least if someone steals from you, you can imagine that he might gain something from it. Vandalism is just cowardly,mean,stupid, nonsense!

You're right about vandals Floyd, but there's often a certain amount of impulsive or childish mischief involved. A thief on the other hand is a cunning criminal, who plots, studies and schemes their crimes. I guess the premeditation bothers me more. All that effort could have been channelled toward something positive.

[minke]

Probably 6 or 8 years ago I considered buying a table saw. At Sears the sales boy (yes, I mean that) told me how bad the saws are and how much I needed the insurance plan. I didn't buy a saw anywhere and particularly didn't buy one at Sears.

One of my kid's buddies sold electronics at Best Buy. Part of his job was to try to sell insurance at least seven times per encounter. He was told that he would be measured by that.

Based on episodes like this and some of my own work experiences I am convinced that managers often kill competence and success. "We have met he enemy and he is us" (Walt Kelly).

[Glenn Baglo]

They don't ask about extended warranty after the first time when I respond, "not a chance".

[Iowa Dave]

I’m not one to buy tool warranties either. I deal with an independent tool store that I’ve done business with for many years. I stripped the head out on my 1/4 drive SK ratchet. I stopped in and they not only gave me a new one, they cleaned my ratchet and installed the new kit. Two months later I went in and bought a new cordless 18v Milwaukee tool. Did not quibble on the price. When they wrote it up they gave me about 15% off the price which put it under the big box store price. I pay cash there so no credit card fee. On the way out they give me a couple note pads and a calendar. I deal with small independents with a very high percentage of the purchases I make. If they are busy, you can go to the back of store and buy a pop for a dime.
Iowa Dave

[Jim Bennett]

Originally Posted by Iowa Dave

I’m not one to buy tool warranties either. I deal with an independent tool store that I’ve done business with for many years. I stripped the head out on my 1/4 drive SK ratchet. I stopped in and they not only gave me a new one, they cleaned my ratchet and installed the new kit. Two months later I went in and bought a new cordless 18v Milwaukee tool. Did not quibble on the price. When they wrote it up they gave me about 15% off the price which put it under the big box store price. I pay cash there so no credit card fee. On the way out they give me a couple note pads and a calendar. I deal with small independents with a very high percentage of the purchases I make. If they are busy, you can go to the back of store and buy a pop for a dime.
Iowa Dave

Unfortunately, around here anyway, most of the small tool sellers have been pushed out by bigger stores, and online sales.There is one independent hardware store that primarily deals with contractors that is like that, offering very personalized business, and is free to make what deal they want.

Good choice on Milkawee cordless tools, I have the 18V drill/driver combo, and the 28V circ saw/ drill/ recip saw set. Last forever, or until stolen.