Originally Posted by Iowa Dave
Iím not one to buy tool warranties either. I deal with an independent tool store that Iíve done business with for many years. I stripped the head out on my 1/4 drive SK ratchet. I stopped in and they not only gave me a new one, they cleaned my ratchet and installed the new kit. Two months later I went in and bought a new cordless 18v Milwaukee tool. Did not quibble on the price. When they wrote it up they gave me about 15% off the price which put it under the big box store price. I pay cash there so no credit card fee. On the way out they give me a couple note pads and a calendar. I deal with small independents with a very high percentage of the purchases I make. If they are busy, you can go to the back of store and buy a pop for a dime.
Unfortunately, around here anyway, most of the small tool sellers have been pushed out by bigger stores, and online sales.There is one independent hardware store that primarily deals with contractors that is like that, offering very personalized business, and is free to make what deal they want.
Good choice on Milkawee cordless tools, I have the 18V drill/driver combo, and the 28V circ saw/ drill/ recip saw set. Last forever, or until stolen.