We all have competition and different business models. I have certainly had to change mine to be competitive. Molded
fiberglass RVs seem to fit a very unique market that is best served, in many cases, by direct sales. The
fiberglass body is almost
never the problem. The installed appliances are. This is very different then my experience with a sticky and the
leaks.
Instead of giving a dealer a 30% or 40% markup, the factory sells for less and the owners show their trailers as a satisfied customer and a referral. A budget is kept by the factory for on location service.
With my new
Bigfoot, which is
sold through a dealer network, I tried to order a replacement "dog house" for the front tongue. The local dealer wanted just under $700 USD for a small 5 lb.
fiberglass hood. I can have one custom made for less by a local surf board shop.
If the RV service repair shop was NOT satisfied with Scamp or Casita's offer of payment, their nation wide warranty would not be worth anything. The fact is, my local RV repair guy was VERY happy with the arrangement both times.