Last summer we had a massive hailstorm in the Black Hills. My Bigfoot
survived pretty well considering. But the exposed part of the awing was hammered and there were some chips in the fiberglass on curved areas like the top of the fender skirt, door trim, and gravel guard. I used the trailer "as is" all summer then took it to an RV business with a body shop in October. My insurance company settled based on their estimate.
They had it parked on a back lot and five months later, it had not been moved. It sat exposed to one of our worst winters in years and last week was sinking into the mud during spring thaw. I called and visited frequently and got many lame excuses why the work wasn't getting done. Last week my insurance adjustor called them and was told that the trailer was in the shop getting fixed. I went and looked and found this not to be true. The shop foreman told me they hoped to get to it "by Easter".
I called some shops in Rapid City and found one with a fiberglass repair guy. I went to the original shop, hooked up my trailer and drove away in broad daylight. No one noticed. A week later, still no one has noticed. If they ever call to say my trailer is missing, I guess I will ask them who stole it. Obviously, security on their lot is somewhat lacking.
Meanwhile the new shop already has my trailer in a bay being worked on. And their estimate was $500 lower than the first one.