hello,
what i experienced is as follows
i just got my custom ordered 2019
trillium outback trailer from the outback trailer folks (joe thoen and family) in rockyview alberta (near calgary) and the trailer was just great and also the entire experience dealing with the trillium outback folks was really very good
joe thoen (the head of the trillium outback outfit) was endlessly patient and helpful answering all my questions, giving advise on the best customizing choices and explaining everything in a way a newcommer can understand
the company is a small family business who must operate within certain restraints on cash flow (ie advance down payment deposit and final payout at time of fabrication completion) and really, this is only to be expected for a little business this size but they were very reasonable and accomoding every step of the way no matter what came up on scheduling, making payments, adjusting the custom order spec and so forth
because they can only fabricate a limited number of units at one time i had to schedule a 'winter build' when i placed my order in the summer of 2018
this turned out to be a real good deal because they included some 'no-charge' upgrades because my order was a 'winter build' and so i got some nice upgrade extras i wasn't originally going order because of the costs
i drove out to their business place outside calgary to take delivery and enjoyed meeting joe and his sons and other staff and they even loaned their shop
license plate for me to tow the trailer back to bc
all and all a very positive experience
last thoughts-
this is the most common sense trailer out there for those that don't want to lug a huge unit everywhere plus it is endlessly customizable and comes in at what i thought was a fair and reasonable price
i got the front dinette option (place to sit when main dinette is still made up as the double berth) with electric
brakes, twin
propane tanks, twin 6v batteries,
solar self-charging (all for max non-hook-up camping) and the portapotty modification (portable chemical toilet in special underseat cabinet)
mine sleeps 3 adults or 2 adults + 2 kids
hope this review of the trillium outback company and their awsome little trailer helps you
all the best
mr b