I just recieved a shipment of parts from Scamp
. It's the 2nd or 3rd time I have ordered parts to do some upgrade or mod. This time I ordered a new stone shield among other things. The one I had went missing. When I ordered the shield, the parts guy asked if I needed hardware too. I told him yes since the whole thing was gone. I was expecting to see a separate line item on the invoice for the hardware. Nope! They sold
me a new stone guard for $60, and sent all the hardware, including the rivets to install it for no additional cost.
I felt a post was in order because in all my dealings with Scamp
, their prices for parts have been reasonable, fair, or beyond fair. The cost of parts is something no one considers when they buy something new. Usually that unhappy event comes later. The shield is a handmade part, only available from Scamp
, and they could charge $200 for it. They could also nickel and dime you for every last rivet too. A lot of companies do exactly that. Every item I have purchased from Scamp has been a bargain in my estimation, so this is a public Thank You.