We have the Uhaul plush toy, got it cheaper from Uhaul than the eBay price. Got a couple hats too, and also coffee mugs, one of which was broke when the package arrived. Called them and they sent another right out. Had another problem with another order, I had ordered two of something, I think it was the tail light
adapters, only received one, called and they sent another, no problem, good customer service. We have also got the "I didn't know Uhaul rented campers" comment.