Quote:
Originally Posted by daveandalice
Stephen, so sorry you are going through this with a trailer which was conceived by someone who was building boats and decided to jump into building trailers by first posting photos of a Casita in their factory used in copying the body for making their molds followed by making derogatory remarks about the quality of Casita, Oliver, Scamp, etc.
It's assumed their customer service may be lacking since they had no prior experience designing/building/servicing trailers and the dealers neither have experience servicing them.
When you say the "lower shell" are you referring to water appearing on the floor of the trailer or inside the closet or storage hatches?
Is it a substantial amount of water?
Are the water lines hidden between the inner and outer shells?
The trailer floor is supposedly sealed, in fact their website encourages you to take a pressure washer inside the trailer to clean the floor and drain it by pulling a drain plug underneath in the rear.
Good Luck
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Hi Dave and Alice,
You can say that again! I purchased my faulty Cortes in MD from a good dealer. The dealer service dept. did their best to fix a massive leak that I discovered the day after I bought it. After a few valiant but unsuccessful attempts, I then contacted the factory and and they agreed to make the fixes (I had a decent list of other issues besides the leak).
Then I had to drive it 450 miles to the factory in Ohio and wait a day for the repairs. All seemed well but some issues still lingered. Cortes also promised to reimburse me for travel expenses, which, of course, never happened. (I spoke with the CEO/owner, as well as the kindly warranty rep. Lots of promises and then lots of avoidance.)
I now know that I am on my own with this Cortes (although I'm lucky that I have a "Warranty Forever" warranty from the great dealer, Leo's RV).
Anyhow.... Yes, when I say lower shell (this is a double hull construction. So, top/bottom shells and outer/inner shells), I mean water appearing on the floor of the trailer inside the rear lower storage hatches where there is rough fiber glass. Indeed, there is a central 1" drain hole in that same area but it may be closed (I have to check the exterior. I think there may be a brass hex-headed bolt plug).
When I bought it, it had apparently been sitting in the lot for 1 year. Upon purchase, I inspected the storage hatches and there was a faint gray mildew haze on it. This told me there was likely a window or shell leak (as opposed to a plumbing/tank leak, which hit me the day after purchase) from weather exposure in MD.
The recent leak produced approx. 1/8" of water, which extended 12"-18" in each direction from the corner. Yes, the water lines are hidden between shells, largely below/behind the wet bath area,
refrigerator and kitchen sink (which are all in a line).
My year model is 2023 (manufactured in Nov. 2022), which does not have the tiny cabin floor drain holes in later models but, like I said, there is the main 1" drain hole underneath.
I'm going to test to obvious points of entry with a hose tomorrow and see what happens. I already bought more 3M 5200 boat adhesive to get it sealed right when I do discover the leak location. I suspect it is the rear window and/or central horizontal shell seal.
I'll report on what I find.
I'll give my full Cortes experience in another thread.