, we began redoing our 1973 amerigo
A month ago we finally got to the Fan-Tastic Vent, and it didn't work.
Paul called the company and they sent us a new switch and reverse switch--for FREE.
The package arrived quickly, and he installed the switches but nothing happened.
We fretted and worried and he wired and re-wired, we discovered our converter wasn't charging the batteries so he switched that out. Didn't help.
Then last Friday afternoon, I found advice on FGRV to call them up and ask for a tech on the phone.
Monday AM Paul called. The tech sent us an e-mail PDF wiring diagram--very simple. Paul checked it all and lo and behold, the fuse was kaput..
They're sending us a brand new fuse box for free.
If you ever wondered about the Fan-Tastic Vent fans and company, we want to let you know they treated us very well. Their product is simple and they expect it to last. They didn't pause when we said it was over seven years old. "It should work!"
Fan-Tastic Vent phone: 1-800-521-0298 8 AM - 5 PM Eastern Standard Time.