It shouldn't be that hard to get proper resolution to problems.
The savings from using poorly trained workers and poor design has a cost and that is warranty costs, but if you ignore your customers that never balances.
It would seen that the customer must bear the burden of properly finishing and repairing their own new trailers.
With the demand for these trailers high it seems that the manufacturers are unconcerned with their customer's problems.
It seems that the manufacturer in this case is not going to respond other than the verify that their awing will
fall off and they don't really care about their customer as they have plenty others and are busy selling more rip off awnings.