Trillium website

[Raz]

Originally Posted by Francesca Knowles

The other member that involved us in their warranty issues was you, Raz. Since yours was a factory purchase, and delivered across country by Tom himself, you naturally dealt with him. Due to distance from the factory your repairs were done locally to you. Either you or Maggie reported here several years ago that you had resolved all Trillium-related issues via cash settlement, amount so far undisclosed.

Does that answer the question as to how warranty issues are resolved?

Cash settlement. I don't think so. We were suppose to get a new trailer. Never happened. Fixed it all our selves, out of pocket. What I reported when you asked was that we made lemonade.

[Patxx]

Oh well. I like the look of the trillium and had hoped that GWV would produce a good quality product. The new factory location will be an hour drive from me. But then if they only deal through dealers then that not matter as the nearest dealer is 6 or 7 + hours away.

[Francesca Knowles]

Originally Posted by P. Raz

Cash settlement. I don't think so. We were suppose to get a new trailer. Never happened. Fixed it all our selves, out of pocket. What I reported when you asked was that we made lemonade.

My apologies.... I knew there was some kind of settlement on the table but forgot (perhaps just as you yourself did just now) that you yourself rejected Trillium's offer.

Originally Posted by P. Raz

The short version is although a replacement trailer was built, we never received it. We were uncomfortable with the legal document we would have had to sign to get it, so we said no thanks.
We are proceeding with repairs to our 2010, and we will share as they occur.

source

[Raz]

Originally Posted by Francesca Knowles

My apologies.... I knew there was some kind of settlement on the table but forgot (perhaps just as you yourself did just now) that you yourself rejected Trillium's offer.




source

I didn't forget.

[kootenaigirl]

It's too bad that there are difficulties with getting items sent in an organized and timely manner.
I just bought an older Trillium and would love a few of the items on their website that have the Trillium logo on it but don't feel confident at all sending any money especially with the latest developments.

[David Tilston]

Tom Young sent me a reply. He said the Sportsman was definitely a Trillium product introduced in 1977, or 1978.

[David Tilston]

Originally Posted by Francesca Knowles

That's all very interesting, except...where does "Tom Young tell" this story?

He told it to me.

[Glenn Baglo]

Aha!
But, do you have witnesses?

[Carol H]

Originally Posted by David Tilston

Tom Young sent me a reply. He said the Sportsman was definitely a Trillium product introduced in 1977, or 1978.

I don't think that the fact the Trillium did produce a model called a Sportsman was ever in question.....

[David Tilston]

Originally Posted by Carol H

I don't think that the fact the Trillium did produce a model called a Sportsman was ever in question.....

Well, there was some question.
Ryan Parson's is registered as A 1969 triple e Sportsman.

Since the length is more like a 4500, and the 4500 was introduced in either 1976, or 1977, the 1969 date must be suspect as well.

[Francesca Knowles]

I didn't question the fact of Trillium's ownership/control/whatever of the Sportsman- I just wondered if they built ALL- or any- at the main factory, or perhaps licensed out or otherwise contracted the offsite building of some models. Ryan's registration certainly does raise that possibility in my mind.

[Carol H]

Originally Posted by David Tilston

Well, there was some question.
Ryan Parson's is registered as A 1969 triple e Sportsman.

Since the length is more like a 4500, and the 4500 was introduced in either 1976, or 1977, the 1969 date must be suspect as well.

Yes the year of registration as well as the stated make on the registration papers are two of a few reasons some have questioned since the trailer first became a topic of discussion here as to whether or not it was in fact a Trillium as some wanted to believe it to be. As I indicated the owner prior to Ryan did some research on it and came away with the feeling it wasn't built by Trillium although it sure looks a like their Sportsman - possible a prototype? Who knows....