Registry Photo Issue

[Jon in AZ]

I have been trying to add a photo to my registry. I have tried several ways from two different browsers. I reduced the size of the picture. I even created a new picture using a screen grab. As far as I can tell, the privacy setting associated with the picture is public. No matter what I do, the picture shows up as a blank with a question mark. I previously loaded the same picture to a thread without issue.

I'm stuck. Any ideas?

[Johnny M]

I am having the same problem Jon. I had several registry images and went to add more a couple of weeks ago and the images came up blank like you said. So I deleted my registry/my trailer (not my account) and started over but it won't take any of my images. I tried again just now to update my registery and the same thing. Even tried a number of different photos. I checked the file sizes which were within the size limits and I even tried converting them to gifs instead of jpegs but that didn't work either. Maybe the admin can help???

[Johnny M]

Jon after looking at your registry looks like you got the issue resolved. Any ideas?

[Jon in AZ]

Johnny, I never did figure it out. I was trying to add a couple of new pictures. Finally gave up. I haven't tried again since I last posted in this thread. The pictures in the registry are from several years ago.

[Sid]

I am having the same issue. By any chance are you guys using an iPad?
Sid

[Jon in AZ]

I'm working from a MacBook. I'm running an older operating system, and can't upgrade, which seems to be causing a variety of issues. No idea if this is one of them. Going to have to bite the bullet and get a new computer soon...

[Sid]

I'm running on a newer iPad Air with the latest iOS. It might just be a issue with Apple.

[Johnny M]

Originally Posted by Jon in AZ

I'm working from a MacBook. I'm running an older operating system, and can't upgrade, which seems to be causing a variety of issues. No idea if this is one of them. Going to have to bite the bullet and get a new computer soon...

Jon I am using a Windows 10 desktop, have also tried from a laptop, and both Android tablets and phones. I can upload pictures just fine in a thread post, so I think it an issue with the fiberglassrv.com server or back end software engine, most likely a permissions setting issue not set correctly for file uploads or the wrong file type. Hopefully the admins will chime in and try to address the issue.

[Glenn Baglo]

At the bottom of this and every page is "Contact Us".
I would post this issue to admin there.

[Johnny M]

Thanks Glenn

[Mary F]

It won't make any difference. "Contact us" is usually me, and I'm reading this thread...and don't know why it's a problem. (I'm an admin, but in this case the best I can do is alert my supervisors.) Sorry.

[Johnny M]

Mary,
I can upload images just fine in a thread post, but in the registry it doesn't show up and the popup afterwards acts like its loading but never does. I believe it may be a permissions issue as I stated above (I build websites) but I could be wrong.

[Mary F]

Thanks, Johnny. I don't have the keys to that part of the site. I'll pass the info to the tech guys...and keep my fingers crossed.

[Janet H]

I'm sorry you're having trouble.. I just did a quick test and was able to add registry images so we need to do some further digging. Can you tell me:

what image type you are trying to add?
What browser you are using?
What size image?
What sort of error message you get?

[tua]

I have windows and here is what I get everytime I try to post pictures:

Invalid Redirect URL (https://www.fiberglassrv.com/forums/...19-albums.html)

1) I can't post a profile picture, although it is uploaded and in my account, it doesn't show up.
2) I can't post pictures from the one picture I have in my album
3) I can't add or delete my album of one picture
4) I can't add a new album because it wants me to pick from a drop down box that does not have a category for "Happier Camper".
5) I can't post pictures in my responses.
6) I can't even post to the contact help at the bottom of the page without getting Invalid Redirect URL (https://www.fiberglassrv.com/forums/...19-albums.html)

Help?

[tua]

Originally Posted by Janet H

I'm sorry you're having trouble.. I just did a quick test and was able to add registry images so we need to do some further digging. Can you tell me:

what image type you are trying to add?
What browser you are using?
What size image?
What sort of error message you get?

jpg
chrome
smaller than the max size allowed (I've actually tried several sizes)
Error Message: Invalid Redirect URL (https://www.fiberglassrv.com/forums/...19-albums.html)